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Bill Kay Nissan

Downers Grove, IL

4.6
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,576 reviews

September 04, 2020

Very courteous and detailed in describing issues . Prompt servicing. Do their best to reduce customer's cost.nice complementary car wash. Overall good experience each time More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Bill Kay Nissan responded

Hi S, we are very happy to have provided you with such a positive experience!

September 03, 2020

Thank you for taking care of everything with my car. My car is running great. Everyone was great to work with & very knowledgeable. I would recommend them to family & friends. More

by HNSTEVENS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Esmits, Carl Beckstrom
Sep 03, 2020 -

Bill Kay Nissan responded

Hnstevens2, thank you for your kind words and this wonderful review!

September 03, 2020

Excellent customer satisfaction. Ric did a great job taking care of the car and me. Hard to find nice people like him. Bill kay should be proud have guys like him. More

by VINOD.JUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words and outstanding star rating!

September 03, 2020

Ric was great. I came to Bill Kay from another dealership that I wasn't happy with. Immediately upon speaking with Ric, I was put at ease. The work was cheaper and done better. I'll be back! More

by AFL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Sep 04, 2020 -

Bill Kay Nissan responded

Welcome, And thank you for a #1 rating.

September 02, 2020

I first leasted a 2017 Murano. I went back yesterday and purchased the same car. Service team didn't miss a thing. Kim in financing knows her job well. Explained everything to me. I didn't get to meet Nick More

by Audrey.Chiodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom, Fernando Flores
Sep 02, 2020 -

Bill Kay Nissan responded

Hi Audrey.chiodo, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

September 02, 2020

I had my oil changed and service was fine. I also mentioned that I was experiencing issues with the driver side door not opening from the inside. This issue happened one time when I got home & I had More

by ssoltys5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2020

I get all my oil changes done through Nissan. Yesterday was my first time dealing with Ric. He was extremely helpful and courteous. I must say he was one of the best folks I’ve dealt with in all the years More

by RREILLY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bill Kay Nissan responded

Hi Rreilly1967, we are very happy to have provided you with such a positive experience!

August 31, 2020

Very nice dealership this is the 2nd time That I got a car from their Randall did an outstanding job of helping me Trade in my other car and helped me with the financing department Securing a new loan on More

by ERICCPURDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Golden, Randall Caldwell
Aug 31, 2020 -

Bill Kay Nissan responded

Very kind words and fantastic star rating.

August 31, 2020

Excellent service from great people. Flawless review of the vehicle. Got the best fair deal for everyone. Was treated like gold. I highly recommend you buy from them More

by trebz30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob G is the best. , Kim Golden, Robert Giovanonni
Aug 31, 2020 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!!!!

August 29, 2020

First time taking daughters car there. Service was efficient and they were communicative. Will say, only one advisor acknowledged me when I went in to pick up car. And of the four that were there, o More

by Sandjetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Alex Stewart
Aug 29, 2020 -

Bill Kay Nissan responded

Thank you for your very kind rating!!!

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