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Bill Kay Nissan

Downers Grove, IL

4.6
2,589 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,589 reviews

September 15, 2020

Friendly good service. Making the appointment was easy and timely. Work was done when promised. I was wowed on the service they did on my tire which had a slow leak. More

by MARKBAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Sep 16, 2020 -

Bill Kay Nissan responded

Hi Markbava, we are very happy to have provided you with such a positive experience!

September 15, 2020

Really nice service and responsive. Made sure to check warranty coverage and any open recall items. Ric was great at keeping me updated and explaining the charges. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Bill Kay Nissan responded

Pj, thank you for your kind words and this wonderful review!

September 14, 2020

Very helpful. Good job always.Jeremy is one of the best Very helpful. Good job always. Jeremy is one of the best service ppl that I ever worked with. Always professional and kind Very good experience as More

by TGMAGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 16, 2020 -

Bill Kay Nissan responded

Hi Tgmagas, we are very happy to have provided you with such a positive experience!

September 14, 2020

Doc really makes the service experience very comfortable and informative of all work needed and not necessary work. It’s always a joy bringing my in for work More

by aramosjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Bill Kay Nissan responded

Aramosjr1, we are glad we could help!

September 11, 2020

Rik was terrific, customer service was great. Had to come in for a recall, quick service. Close to my work, would come here every time. More

by kkastners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 10, 2020

Excellent business. Straight to the point. Steve and the guys really helped me out to drive off the lot with my brand new 2020 Sentra More

by Demarionwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words, And fantastic star rating.

September 10, 2020

Have been a customer of Bill Kay Nissan in the past and have always found them to provide great service to me and my car. More

by TYORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randall Caldwell
Sep 11, 2020 -

Bill Kay Nissan responded

Tyort, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 09, 2020

No issues. Everything was fast and efficient and the quality of work was amazing. I have nothing negative to say about this place and the employees who work there More

by GILBERT_MIRANDA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Bill Kay Nissan responded

Thank you, for a #1 star rating.

September 09, 2020

Prompt, courteous and fair! Thry have easy access to on line appointments through their web site. I would highly recommended them for any of your vehicle service needs! More

by KCECCHETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando L. , Alex Stewart
Sep 09, 2020 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!

September 05, 2020

Good service other than not getting a call back when the car is ready and no car wash either. Had to call myself to set up a pick up. More

by Opadilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 05, 2020 -

Bill Kay Nissan responded

Please if you would call me, Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext. 1221

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