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Bill Kay Nissan

Downers Grove, IL

4.6
2,587 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,587 reviews

April 24, 2023

Carlos was very attentive and matched me with a car I love. The dealership was the typical harrowing car buying experience, but if you can get through the financing/warranty pain and suffering…you can ge More

by RR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Mendoza
Apr 24, 2023 -

Bill Kay Nissan responded

Thank you RR for a fantastic star rating.

April 21, 2023

I just want to sincerely thank Kim Golden for helping me! !! She really goes to bat for her customers making sure they leave satisfied! I was in a pretty tough situation getting out of my car and she truly ma More

by MilaRainey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Golden, Jesus Fuentes
Apr 21, 2023 -

Bill Kay Nissan responded

Milaa Rainey, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 20, 2023

Les dejé mensaje que mi carro temblaba y cuando me le hicieron el cambio de aceite dijeron que estaba bien, 3 días después el carro se le prendieron 3 luces incluida la del motor la lleve a un taller cer More

by VICKYPOZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Apr 20, 2023 -

Bill Kay Nissan responded

I am unable to find you in my system for service. Please if you would call me DONNIE JORMAN OWNER LOYALTY MANAGER AT 630 969 3200 EXT 1221.

April 19, 2023

They provided fast and professional service. I am glad I went here and will continue to in the future. More

by NATHAN_DEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola
Apr 20, 2023 -

Bill Kay Nissan responded

Nathan_del, we are glad we could help!

April 18, 2023

Benny Alvarez is the best. He was really friendly and fun to work with. He explained everything for us and really made us feel good about this purchase. Also, Terry the sales m More

by lambbrynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny Alvarez, Randall Caldwell, Terry Bryan
Apr 18, 2023 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

April 17, 2023

We were pleased with our sales person explaining in detail the components of the SUV we were contemplating purchasing. The purchasing of the vehicle was upfront and we felt we were given a fair deal. More

by KKALINA05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Golden, Nikolay Filchev, Terry Bryan
Apr 17, 2023 -

Bill Kay Nissan responded

Thank you for your kind words and fantastic star rating.

April 17, 2023

I was disappointed. A bumpy, difficult experience shopping for car there. Not crisp process. I expressed my dissatisfaction. More

by Jrswinehart10
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tim Anzalone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Apr 17, 2023 -

Jrswinehart10 responded

I am willing to talk to anyone from Bill Nissan, if they want to discuss the particulars of my dissatisfaction. You have my email address, so a call can be set up.

Apr 17, 2023 -

Bill Kay Nissan responded

jrswinehart10 Hello my name is Donnie Jorman Owner Loyalty Manager I would like to discuss your visit Please call me at 630 969 3200 ext1221 I am unable to locate your visit in our system. My email address is donniej@billkaynissan.com

April 17, 2023

Your team has always given me top service and attention. I recommend Nissan to all who ask me about my car. Excellent ! More

by mjjo1939
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Jesus Fuentes
Apr 18, 2023 -

Bill Kay Nissan responded

Hi Mjjo1939, we are very happy to have provided you with such a positive experience!

April 16, 2023

I always get taken care of quickly and am in and out in under two hours. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Bill Kay Nissan responded

None, we are glad we could help!

April 15, 2023

Good and friendly atmosphere Good and friendly atmosphere. Patient and accomodating Made buying a car a good time More

by MGDURAN414@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Berman
Apr 17, 2023 -

Bill Kay Nissan responded

Mgduran414@gmail.com, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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