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Bill Kay Nissan

Downers Grove, IL

4.6
2,589 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,589 reviews

September 05, 2020

The service given at this facility leaves customers feeling confident and satisfied. Steve Berman from the sales department treated us with kindness, respect, and mindfulness. More

by reyeslizette16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Sep 05, 2020 -

Bill Kay Nissan responded

Thank you for a #1 star rating!

September 04, 2020

Pleasant and friendly staff, fast and speedy service provided; only downfall is that my car is still showing maintenance needed even after it getting serviced. More

by ANTIGONYMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 05, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 04, 2020

Great customer service. Nice to see that they were following Covid-19 guidance. Appreciate the fact that the appointment schedule was followed and the work completed in a reasonable amount of time. It More

by dmtrifn
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 04, 2020

Very courteous and detailed in describing issues . Prompt servicing. Do their best to reduce customer's cost.nice complementary car wash. Overall good experience each time More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Bill Kay Nissan responded

Hi S, we are very happy to have provided you with such a positive experience!

September 03, 2020

Excellent customer satisfaction. Ric did a great job taking care of the car and me. Hard to find nice people like him. Bill kay should be proud have guys like him. More

by VINOD.JUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words and outstanding star rating!

September 03, 2020

Ric was great. I came to Bill Kay from another dealership that I wasn't happy with. Immediately upon speaking with Ric, I was put at ease. The work was cheaper and done better. I'll be back! More

by AFL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Sep 04, 2020 -

Bill Kay Nissan responded

Welcome, And thank you for a #1 rating.

September 03, 2020

Thank you for taking care of everything with my car. My car is running great. Everyone was great to work with & very knowledgeable. I would recommend them to family & friends. More

by HNSTEVENS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Esmits, Carl Beckstrom
Sep 03, 2020 -

Bill Kay Nissan responded

Hnstevens2, thank you for your kind words and this wonderful review!

September 02, 2020

I first leasted a 2017 Murano. I went back yesterday and purchased the same car. Service team didn't miss a thing. Kim in financing knows her job well. Explained everything to me. I didn't get to meet Nick More

by Audrey.Chiodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom, Fernando Flores
Sep 02, 2020 -

Bill Kay Nissan responded

Hi Audrey.chiodo, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

September 02, 2020

I had my oil changed and service was fine. I also mentioned that I was experiencing issues with the driver side door not opening from the inside. This issue happened one time when I got home & I had More

by ssoltys5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2020

I get all my oil changes done through Nissan. Yesterday was my first time dealing with Ric. He was extremely helpful and courteous. I must say he was one of the best folks I’ve dealt with in all the years More

by RREILLY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bill Kay Nissan responded

Hi Rreilly1967, we are very happy to have provided you with such a positive experience!

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