Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,576 reviews
August 29, 2020
Very disappointing experience. My daughter left the dealership in tears after disrespectful treatment by the salesman. Went to Gerald Nissan where she was able to lease exactly what she wanted for the dealership in tears after disrespectful treatment by the salesman. Went to Gerald Nissan where she was able to lease exactly what she wanted for the price she needed. More
by Debbie
August 28, 2020
Steve was very knowledgeable, responsive and easy to work with. He thoroughly explained all of the features of the car. He and the dealership went out of their way to get the color that we wanted with. He thoroughly explained all of the features of the car. He and the dealership went out of their way to get the color that we wanted More
by BROSMP
Verified CustomerAugust 27, 2020
Carl in service is great. He is professional, smart and very Eunice to work with regarding their Nissan services. Carl made the experience enjoyable. Great service department! very Eunice to work with regarding their Nissan services. Carl made the experience enjoyable. Great service department! More
by LESLYSCHLENDERr
Employees Worked With
Carl Beckstrom
August 27, 2020
The service department is always helpful and friendly when in need. The guys here are trustworthy and fair. My go to dealership for any auto needs when in need. The guys here are trustworthy and fair. My go to dealership for any auto needs More
by RYAN.ANDERSON1
August 26, 2020
The service dept did a fine job of an oil change and correcting a brake situation. Explained brake problem clearly. Waiting area was clean and quiet. Performed service in time scheduled. correcting a brake situation. Explained brake problem clearly. Waiting area was clean and quiet. Performed service in time scheduled. More
by JMMCATEE626
Employees Worked With
August 26, 2020
Carl was amazing to work with! He made the whole process super easy and regularly checked in on me throughout the process. 10/10 would recommend. Thanks, Carl! super easy and regularly checked in on me throughout the process. 10/10 would recommend. Thanks, Carl! More
by natalie.kirylo
Employees Worked With
Carl Beckstrom
August 25, 2020
Whenever I visit your store I get greeted with a smile and a big hello. This time wasn’t any different. Jerimy as always gets the job done and fast. Thank you Jerimy again! and a big hello. This time wasn’t any different. Jerimy as always gets the job done and fast. Thank you Jerimy again! More
by RMICHIELS
Employees Worked With
Jerimy Witt
August 25, 2020
I have been going to Bill Kay Nissan for maintenance since I bought from there. Great service. Jerimy is a great guy and honest. Any problem or question, ask for Jerimy. since I bought from there. Great service. Jerimy is a great guy and honest. Any problem or question, ask for Jerimy. More
by HCFUNG814
Employees Worked With
Jerimy Witt
August 25, 2020
Friendly, open early, easy to schedule appointment, spaced out social distance waiting area, quick service, personal touch email, car cleaned off, Apple Pay with my watch! spaced out social distance waiting area, quick service, personal touch email, car cleaned off, Apple Pay with my watch! More
by jrsmith04
Employees Worked With
Jerimy Witt
