
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service given at this facility leaves customers feeling confident and satisfied. Steve Berman from the sales department treated us with kindness, respect, and mindfulness. feeling confident and satisfied. Steve Berman from the sales department treated us with kindness, respect, and mindfulness. More
Pleasant and friendly staff, fast and speedy service provided; only downfall is that my car is still showing maintenance needed even after it getting serviced. provided; only downfall is that my car is still showing maintenance needed even after it getting serviced. More
Great customer service. Nice to see that they were following Covid-19 guidance. Appreciate the fact that the appointment schedule was followed and the work completed in a reasonable amount of time. It following Covid-19 guidance. Appreciate the fact that the appointment schedule was followed and the work completed in a reasonable amount of time. It was also nice to continue to work with Ric. More
Very courteous and detailed in describing issues . Prompt servicing. Do their best to reduce customer's cost.nice complementary car wash. Overall good experience each time servicing. Do their best to reduce customer's cost.nice complementary car wash. Overall good experience each time More
Excellent customer satisfaction. Ric did a great job taking care of the car and me. Hard to find nice people like him. Bill kay should be proud have guys like him. taking care of the car and me. Hard to find nice people like him. Bill kay should be proud have guys like him. More
Ric was great. I came to Bill Kay from another dealership that I wasn't happy with. Immediately upon speaking with Ric, I was put at ease. The work was cheaper and done better. I'll be back! that I wasn't happy with. Immediately upon speaking with Ric, I was put at ease. The work was cheaper and done better. I'll be back! More
Thank you for taking care of everything with my car. My car is running great. Everyone was great to work with & very knowledgeable. I would recommend them to family & friends. car is running great. Everyone was great to work with & very knowledgeable. I would recommend them to family & friends. More
I first leasted a 2017 Murano. I went back yesterday and purchased the same car. Service team didn't miss a thing. Kim in financing knows her job well. Explained everything to me. I didn't get to meet Nick purchased the same car. Service team didn't miss a thing. Kim in financing knows her job well. Explained everything to me. I didn't get to meet Nick but Art was very nice. More
I had my oil changed and service was fine. I also mentioned that I was experiencing issues with the driver side door not opening from the inside. This issue happened one time when I got home & I had mentioned that I was experiencing issues with the driver side door not opening from the inside. This issue happened one time when I got home & I had to crawl over to the passenger side to get out. Not an easy task! I had tried several times to hit the door open tab on the door itself and the door would still not open. Ric said he would check it out. More
I get all my oil changes done through Nissan. Yesterday was my first time dealing with Ric. He was extremely helpful and courteous. I must say he was one of the best folks I’ve dealt with in all the years was my first time dealing with Ric. He was extremely helpful and courteous. I must say he was one of the best folks I’ve dealt with in all the years I’ve been having my vehicle serviced. Timeline to receive my service was right on schedule. Felt I was in and out in no time. Price was right and I felt comfortable in the waiting room. More