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Bill Kay Nissan
Downers Grove, IL
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,576 reviews
August 14, 2020
I was extremely satisfied with the service department regarding the repairs on my Nissan, and I’ll be back with any other issues. Great job!!!! Thanks!!!! regarding the repairs on my Nissan, and I’ll be back with any other issues. Great job!!!! Thanks!!!! More
by LTDUDE44
Verified CustomerEmployees Worked With
August 13, 2020
The Nissan team are ready and willing to assist me as soon as I pull into the service department. They greet you with respect ask You how can they be of assistance and what brings me in that day. Service soon as I pull into the service department. They greet you with respect ask You how can they be of assistance and what brings me in that day. Service team member listens attentively and are ready to service you. More
by mzbonni
August 12, 2020
Great customer service fast efficient and a good looking team of gentleman who got me in and out. And was very detailed at explaining my situation. Thanks guys team of gentleman who got me in and out. And was very detailed at explaining my situation. Thanks guys More
by Mjones311
Employees Worked With
Brian, Carl Beckstrom, Alex Stewart
August 12, 2020
I have bought 6 cars from here prior to my most recent purchase. They are great! The paperwork was ready for me when I came in, so there was limited waiting time. purchase. They are great! The paperwork was ready for me when I came in, so there was limited waiting time. More
by AEAMES0
August 12, 2020
Service was fine when I came in . I was looked up in the system. I told him about the problem I was having. The vehicle was checked part was order and put on the car the next day . system. I told him about the problem I was having. The vehicle was checked part was order and put on the car the next day . More
by BIGREJACK333
Employees Worked With
Carl Beckstrom
August 11, 2020
The best service! I will always take my Nissan Murano to this location. The staff is so friendly and helpful! Thank you for always taking care of my car! this location. The staff is so friendly and helpful! Thank you for always taking care of my car! More
by TLaw
August 10, 2020
service Thanks for a job well done. appointment was smooth and work done on time with no hassle. Eric was prompt and explained all that needed to be done, and Thanks for a job well done. appointment was smooth and work done on time with no hassle. Eric was prompt and explained all that needed to be done, and offered me a ride home by one of the shuttle buses.. The driver was very professional and very careful driver. Thanks More
by awotwi
August 08, 2020
My rating is for the Service Department. I have received excellent service each time I have taken my car to Bill Kay Nissan. The customer experience is top notch! excellent service each time I have taken my car to Bill Kay Nissan. The customer experience is top notch! More
by PINKEYSTEWART
Employees Worked With
Jerimy Witt
August 07, 2020
Great Experienceg Great experience great people very good service short waiting time.Also I enjoy look at the new car while waiting for my car to be serviced. Great experience great people very good service short waiting time.Also I enjoy look at the new car while waiting for my car to be serviced. More
by JACKSCOLA13
Employees Worked With
Carl Beckstrom
