Bill Kay Nissan

My service advisor Ric was awesome, showed concerned about my needs for my car and provided excellent customer service. I was in and out within an hour. about my needs for my car and provided excellent customer service. I was in and out within an hour. More

Very efficient & helpful. They always are on time for your appointment. Appreciate the car wash when they are finished with the servicing of my car. Thank you your appointment. Appreciate the car wash when they are finished with the servicing of my car. Thank you More

Awesome dealership in terms of sales and service. Not pushy, always helpful and complete a service call in a timely and efficient manner. I have recommended this dealership to several people. pushy, always helpful and complete a service call in a timely and efficient manner. I have recommended this dealership to several people. More

Appt time was convenient for me. Got right in. Finished w/in 2 hours. Did not significantly upsell. Good recommendations. Coupons applied; therefore, total was reasonable. w/in 2 hours. Did not significantly upsell. Good recommendations. Coupons applied; therefore, total was reasonable. More

Easy to schedule online. Service was timely as expected and the team provided excellent follow up information for future visits related to keeping my car running well. and the team provided excellent follow up information for future visits related to keeping my car running well. More

I was very satisfied in the work on my vehicle. The service rep kept me updated every step of the way. Car runs great now. service rep kept me updated every step of the way. Car runs great now. More

I was very nice unhappy with the amount of time it took, I came in for a recall which I was told would take 45 minutes to an hour 45 minutes later I was told there was another issue that came up and would o I came in for a recall which I was told would take 45 minutes to an hour 45 minutes later I was told there was another issue that came up and would only take another 45 minutes to an hour. An hour and 15 minutes later I had to go and ask how much longer my car would take, oh another 15 minutes, 15 minutes later I come back oh it’ll be another 16 minutes. Also while I was there I used the bathroom and it was disgusting, the urinal had urine and hair all over it and looked like it hadn’t been cleaned in weeks More

I scheduled an appointment for an oil change and had a coupon to use that you had to present before service, at check in they took it and said it will be deducted. Got to the cashier to pay, and no discou coupon to use that you had to present before service, at check in they took it and said it will be deducted. Got to the cashier to pay, and no discount was applied, only after I complained that it wasn't applied. Next, oil change maintenance light was not reset, drove out of the dealership with a light saying im due for an oil change soon. Lastly, the day of service it was pouring rain and after the oil change the car was parked out in the rain in the parking lot rather than providing service and parking it near the service bay or in the service bay where customers can drive in. I have used a different Nissan dealership for 12 years and their service departmemt was outsanding. Decided to use the service department of the dealership I obtained my car from and I could not be more dissappointed, this was the first and last time having my car serviced here. More

Hello,I’ve been a customer of your service department Hello, I’ve been a customer of your service department for years. I feel that your employees are great and service is always great. Jeremy always l Hello, I’ve been a customer of your service department for years. I feel that your employees are great and service is always great. Jeremy always listens to my request and lets me know of any car issues which o appreciate it. More

In good hands with Carl! Carl was extremely polite. He reminded me of the service during my previous visit. Didn't over sell me, advised on wait time and cost. Carl was extremely polite. He reminded me of the service during my previous visit. Didn't over sell me, advised on wait time and cost. More