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Bill Kay Nissan
Downers Grove, IL
2,589 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,589 reviews
July 29, 2020
normal maintenance Work was explained well and done efficiently. A sensor was replaced and is also working well. Car was returned cleaned and in around an hour. Work was explained well and done efficiently. A sensor was replaced and is also working well. Car was returned cleaned and in around an hour. More
by A3KP
Verified CustomerEmployees Worked With
Carl Beckstrom
July 28, 2020
The dealership and those I came in contact with were welcoming. I didn’t get an overwhelming feeling to make my purchase. Everyone was very professional. welcoming. I didn’t get an overwhelming feeling to make my purchase. Everyone was very professional. More
by Jones
July 27, 2020
I love the great customer service I received everyone was so helpful. I will recommend them to everyone who wants to buy a car. The so helpful. I will recommend them to everyone who wants to buy a car. The More
by qutie57
July 27, 2020
Great service by Carl . He is very pleasant and kept me informed on the car status . He is very knowledgeable and was always keeping me informed. informed on the car status . He is very knowledgeable and was always keeping me informed. More
by Nissan Juke
Employees Worked With
Carl Beckstrom
July 27, 2020
Probably the most honest and most friendly dealer I’ve been to. I bought a used Nissan from a different place but live closer to Bill Kay so took it there for service and I’ve never had such an honest dea been to. I bought a used Nissan from a different place but live closer to Bill Kay so took it there for service and I’ve never had such an honest dealer work on my car. Great service! Will definitely only go to them for all my service and new car purchases. More
by Nissan2020
July 27, 2020
Very nice employees & very clean. Did a great job on my car. Very professional. The employee took my information & gave me a #. When he was done he explained everything to me. car. Very professional. The employee took my information & gave me a #. When he was done he explained everything to me. More
by lindamccaffrey2018
Employees Worked With
Other Employees :
Khalil Sulaiman, Kim Golden
July 26, 2020
Everyone that helped me at Bill Kay was great, from the online group to everyone at the dealer I worked with. The process was simple and they were very transparent each step of the way. online group to everyone at the dealer I worked with. The process was simple and they were very transparent each step of the way. More
by carmenwalker323
Employees Worked With
Khalil Sulaiman, Kim Golden
July 25, 2020
Always excellent service. Highly recommend. The service department tells you what you need and does an excellent job explaining and prioritizing what you need everytime. department tells you what you need and does an excellent job explaining and prioritizing what you need everytime. More
by MCLIFF
July 24, 2020
Ric, my service rep,was informative and professional. He kept me posted on what was needed to properly service my car, the cost, and what coupons and discounts were available. kept me posted on what was needed to properly service my car, the cost, and what coupons and discounts were available. More
by Edward Kamuda
Employees Worked With
Ric
July 24, 2020
I had an incredible experience at this dealership. Everything was low stress and fast acting. My sales associate, Art, was welcoming, knowledgeable and kind. Definitely recommend. Everything was low stress and fast acting. My sales associate, Art, was welcoming, knowledgeable and kind. Definitely recommend. More
by Stephanie
