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Bill Kay Nissan
Downers Grove, IL
2,575 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,575 reviews
March 31, 2023
Professional, pleasant, experienced. Good communication during the process. My first time at this dealership for service and I was very satisfied. Good communication during the process. My first time at this dealership for service and I was very satisfied. More
by gherkin290pickle
Verified CustomerEmployees Worked With
March 28, 2023
Prompt service. Was able to schedule it the day prior to drop off. Shuttle drop off service back to home. Repair completed well. Was able to schedule it the day prior to drop off. Shuttle drop off service back to home. Repair completed well. More
by antal_v
Employees Worked With
Carl Beckstrom
March 24, 2023
Quoted me an outrageous $90 to change cabin filter. Another outrageous $45 to change engine filter. Showed me fake dirty filters to try and convince me. 2 days later I changed both myself and neither l Another outrageous $45 to change engine filter. Showed me fake dirty filters to try and convince me. 2 days later I changed both myself and neither looked like the filters I was shown at dealership. More
by kastelj
Employees Worked With
Don’t remember name
March 24, 2023
I'm always satisfied with my costumer service. But this is Ronald McIntyre not K. McIntyre. But this is Ronald McIntyre not K. McIntyre. More
by KINGRONNIERON324
March 24, 2023
Good service! Was pleased with the communication during the appointment and the speed of service Was pleased with the communication during the appointment and the speed of service More
by MOLLY.ERICSON12
Employees Worked With
March 24, 2023
The process of buying out my leased vehicle took 1 hr and 30 min. In my opinion this is WAY too long. 30 min. In my opinion this is WAY too long. More
by DBARENBRUGGE
March 23, 2023
there's a lack of communication when you're waiting for your vehicle. I called and was hung up on! when all I wanted know was the Status of my car! They do Good Work But can lack in Customer service. your vehicle. I called and was hung up on! when all I wanted know was the Status of my car! They do Good Work But can lack in Customer service. More
by BOROBINSON87
March 22, 2023
The service department was able to help me find the issue with my car and we’re able to fix it without any problems with my car and we’re able to fix it without any problems More
by mpherald
March 19, 2023
Always nice to go back to Bill Kay where the people are friendly and the service is outstanding. friendly and the service is outstanding. More
by STEVEH1955
