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Bill Kay Nissan
Downers Grove, IL
2,588 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
July 16, 2020
Couldn't be more happier with the service I received from the staff in the service department. Specifically my service writer Ric & service director Eric. I was having an issue with the lift gates on my 2012 the staff in the service department. Specifically my service writer Ric & service director Eric. I was having an issue with the lift gates on my 2012 Rogue. They were able to diagnose quickly and fix immediately. The price was extremely fair and less expensive than the other Nissan stores I visited. I would go back to these guys in a heart beat!! More
by rdtrue
Verified Customer
July 15, 2020
The car wash they do after an oil change is terrible! Left spots all over my car. Had to bring it to Delta Sonic to rewash it. Left spots all over my car. Had to bring it to Delta Sonic to rewash it. More
by amazonchk@aol.com
Employees Worked With
July 15, 2020
I brought my car in for a sporadic starting issue caused by lack of driving due to the stay at home order. Batteries tested healthy. volts and current all good. So the team did more thorough tests found a by lack of driving due to the stay at home order. Batteries tested healthy. volts and current all good. So the team did more thorough tests found a bad cell caused the problem. 12 volt battery was replaced and that fixed it. More
by Bruce
Employees Worked With
Alex
July 15, 2020
efficient service Simply a good crew. Got my car in and out quickly. Took care of some extras things. Saved me a trip to my regular mechanic. Sadly my regular mechanic Simply a good crew. Got my car in and out quickly. Took care of some extras things. Saved me a trip to my regular mechanic. Sadly my regular mechanic appears to be retiring. Put his building up for sale. As long as you can give me good service and deals i can't refuse you will always have my business More
by Pbzsanders230
Employees Worked With
July 11, 2020
Great business. We always have great service at Nissan. Jeremy is an extremely great employee. Always so kind and friendly. Eager to see you and take care of you. Jeremy is an extremely great employee. Always so kind and friendly. Eager to see you and take care of you. More
by HARRINGTONBOWERS
July 10, 2020
As always, Bill Kay Nissan exceeded my expectations with great service with my 3015 Murano. The service team at Bill Kay Nissan are always professional, they walk you step-by-step through the process of yo great service with my 3015 Murano. The service team at Bill Kay Nissan are always professional, they walk you step-by-step through the process of your service needs. More
by sandypascente
Employees Worked With
Erik, Jerimy Witt
July 10, 2020
I came in to have my vehicle serviced and was in and out in no time. Also had coupons available to reduce the price for the services my vehicle needed. in no time. Also had coupons available to reduce the price for the services my vehicle needed. More
by rmj92606
Employees Worked With
Carl Beckstrom
July 10, 2020
Very helpful pleasant service representative! Five stars!!!smile goes a long way! Caring person. Picked up right away the check engine light was on! Took care of me! stars!!!smile goes a long way! Caring person. Picked up right away the check engine light was on! Took care of me! More
by CREATIVE56
Employees Worked With
July 09, 2020
The best always!! Always take Great care of me !!! Best place to come to get service done on your car thank you Ric and Erik place to come to get service done on your car thank you Ric and Erik More
by Larissarubio0
July 09, 2020
Fastest service yet! Came in for service and decided to wait. I was called within 45 minutes and was happily surprised. Greatly appreciate the speedy service. wait. I was called within 45 minutes and was happily surprised. Greatly appreciate the speedy service. More
by JANETRUNS4
Employees Worked With
Jerimy Witt
