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Bill Kay Nissan
Downers Grove, IL
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,576 reviews
July 08, 2020
Great service. I’m always pleased with this Nissan service department. All issues that are found or service that I’m scheduled for is very well communicated to me before any service is proceeded with service department. All issues that are found or service that I’m scheduled for is very well communicated to me before any service is proceeded with. More
by Zyna01
Verified CustomerEmployees Worked With
Marcin Chlebowicz
July 08, 2020
Carl was helpful explaining the service issues with my Murano. He provided a loaner since parts had to be ordered, which was wonderful. Great job! Murano. He provided a loaner since parts had to be ordered, which was wonderful. Great job! More
by Davisko
Employees Worked With
Carl Beckstrom
July 08, 2020
Work under warranty Rick was very helpful finding the answers to complete the issue with our Murano. He was patient and communicated well with me regarding the time need Rick was very helpful finding the answers to complete the issue with our Murano. He was patient and communicated well with me regarding the time needed to complete the work. Thank you! More
by Joan
Employees Worked With
July 07, 2020
They only recommend work that's needed and don't try to upswell services that are not. Ric was very helpful and my service was done quickly. upswell services that are not. Ric was very helpful and my service was done quickly. More
by tomfreske1950
Employees Worked With
July 06, 2020
Took my car in for service and was treated great! Carl was very respectful and explained everything. Tim, the salesperson who sold me my car came over to check on me and see how I’m liking my car. was very respectful and explained everything. Tim, the salesperson who sold me my car came over to check on me and see how I’m liking my car. More
by MOORELOUISE
July 04, 2020
Rick is very helpful and I always look for him to take care of my car ( oil change, check engine light or anything that my car need done. care of my car ( oil change, check engine light or anything that my car need done. More
by KVILLALON
Employees Worked With
July 03, 2020
The guy who helped me was so honest because I am a female he did not try to take advantage of me and say more was wrong or that needed to be fix. He has waited on twice I really must give him 10 stars. he did not try to take advantage of me and say more was wrong or that needed to be fix. He has waited on twice I really must give him 10 stars. More
by Jacdre25
July 03, 2020
I wanted to give cudos to Ric for taking very good care of my Murano. His expertise and attention to detail was remarkable. Thanks again Ric of my Murano. His expertise and attention to detail was remarkable. Thanks again Ric More
by Angela
Employees Worked With
July 03, 2020
They were wonderful and accommodating to work with! Highly appreciate them getting the parts and labor done as quickly as possible. Would definitely come there again for other service needs. Highly appreciate them getting the parts and labor done as quickly as possible. Would definitely come there again for other service needs. More
by CMathias2
Employees Worked With
Carl Beckstrom
July 03, 2020
Had a great experience like always! The staff is very nice and trustworthy. I’ve been coming to this Nissan for years and even tho I moved further away I will continue to come to this great place! nice and trustworthy. I’ve been coming to this Nissan for years and even tho I moved further away I will continue to come to this great place! More
by Rakeem3
Employees Worked With
Eric, in service
