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Bill Kay Nissan

Downers Grove, IL

4.6
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,576 reviews

July 03, 2020

It's been a week since we bought our car, and we are very happy with our purchase. We did a lot of research ahead of time about makes and models, and had a budget price set before walking into the dealership More

by gmrazjr
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Donald Jorman
Jul 06, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

July 02, 2020

Great Staff Friendly, courteous and professional service. Common-sense explanation on what needed to be done and was performed on time and slightly less than ant More

by michael_meranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 03, 2020 -

Bill Kay Nissan responded

Michael_meranda, we are glad we could help!

July 02, 2020

Disappointed I was charged $317 for work that I believe should have been done at the time of purchase 6 months ago. I am very disappointed. We purchased the car a More

by MCP381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerimy Witt
Jul 03, 2020 -

Bill Kay Nissan responded

Very sorry for any misunderstanding.

June 30, 2020

I came in with a plan for the way I wanted my car shopping experience to go. I left that same day with exactly what I was looking for. I didnt feel rushed, or pressured to make a decision. I am absol More

by JENNTOBIE
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jul 01, 2020 -

Bill Kay Nissan responded

Jenntobie, thank you for the high star rating!

June 29, 2020

Great service! Ric was wonderful!! I felt they took care of my car over and beyond what I expected. The price was great and the warranty was wonderful! More

by debmarquardt
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Bill Kay Nissan responded

Hi Debmarquardt, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

June 29, 2020

Khalil is one of the best salespeople there! Excellent service and Justin Delgado is one of the most professional general managers I’ve ever encountered. Thanks so much! More

by SOLCAR23
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Kim Golden
Jun 29, 2020 -

Bill Kay Nissan responded

Solcar23, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 29, 2020

Working with Alex from service was a great experience. He is very informative, honest, attentive, and very kind. He made my transmission repair a breeze. More

by rickysaravia
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 29, 2020 -

Bill Kay Nissan responded

Rickysaravia, it's experiences like yours that really keep us motivated!

June 29, 2020

Fast and efficient! Thank you for helping me with keeping my Altima in good condition. Keep up the great work and I’ll be back soon! More

by marvie006
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Jul 01, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

June 29, 2020

Excellent service from Jerimy! In and out with oil change. I was able to move my appointment up to an earlier time slot which was helpful. More

by theresa.nsg
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 01, 2020 -

Bill Kay Nissan responded

Theresa.nsg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

June 27, 2020

The dealer is the best! I’ve bought my last three cars here. It’s even better since I have Jerimy Witt in the service dept to work with!! More

by ELLIESARALLO
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 27, 2020 -

Bill Kay Nissan responded

Very , Very kind words. Jerimy is great to work with!!! Thank you for a fantastic rating....

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