
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It's been a week since we bought our car, and we are very happy with our purchase. We did a lot of research ahead of time about makes and models, and had a budget price set before walking into the dealership happy with our purchase. We did a lot of research ahead of time about makes and models, and had a budget price set before walking into the dealership. Steve, our salesman, was knowledgeable, kind, and very friendly. He never once made us feel pressured into making a deal. He made us feel comfortable from the first hello. If you need a vehicle, go see Steve, he'll work with you and your needs. He truly is a great salesman, and even called us a few days after purchase to make sure we were happy with our vehicle. Kim from the finance department worked hard to make sure we would get the best financing possible. She explained every option, and took her time with us. She is great! Donald is really great. He made sure we were comfortable while with Steve, and helped us through the process too. Overall, our car buying experience was fantastic. Everyone at the dealership was amazing in how they treated us. Definitely will return in the future for another vehicle. More
Great Staff Friendly, courteous and professional service. Common-sense explanation on what needed to be done and was performed on time and slightly less than ant Friendly, courteous and professional service. Common-sense explanation on what needed to be done and was performed on time and slightly less than anticipated. Would bring a non-nissan vehicle to be worked on. More
Disappointed I was charged $317 for work that I believe should have been done at the time of purchase 6 months ago. I am very disappointed. We purchased the car a I was charged $317 for work that I believe should have been done at the time of purchase 6 months ago. I am very disappointed. We purchased the car at the end of December and waited a long time for the service team to check it out. We put $7,000 as down payment and then have to pay over $300 out of pocket when coming in for the first routine oil change. Seems very unjust to me. More
I came in with a plan for the way I wanted my car shopping experience to go. I left that same day with exactly what I was looking for. I didnt feel rushed, or pressured to make a decision. I am absol shopping experience to go. I left that same day with exactly what I was looking for. I didnt feel rushed, or pressured to make a decision. I am absolutely in love with my new car, and I left feeling like I was in good hands. I am so happy with my decision. More
Great service! Ric was wonderful!! I felt they took care of my car over and beyond what I expected. The price was great and the warranty was wonderful! care of my car over and beyond what I expected. The price was great and the warranty was wonderful! More
Khalil is one of the best salespeople there! Excellent service and Justin Delgado is one of the most professional general managers I’ve ever encountered. Thanks so much! service and Justin Delgado is one of the most professional general managers I’ve ever encountered. Thanks so much! More
Working with Alex from service was a great experience. He is very informative, honest, attentive, and very kind. He made my transmission repair a breeze. is very informative, honest, attentive, and very kind. He made my transmission repair a breeze. More