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Bill Kay Nissan

Downers Grove, IL

4.6
2,588 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,588 reviews

June 29, 2020

Great service! Ric was wonderful!! I felt they took care of my car over and beyond what I expected. The price was great and the warranty was wonderful! More

by debmarquardt
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Bill Kay Nissan responded

Hi Debmarquardt, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

June 27, 2020

The dealer is the best! I’ve bought my last three cars here. It’s even better since I have Jerimy Witt in the service dept to work with!! More

by ELLIESARALLO
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 27, 2020 -

Bill Kay Nissan responded

Very , Very kind words. Jerimy is great to work with!!! Thank you for a fantastic rating....

June 27, 2020

They did a good job in analyzing the problem with the transmission. However, I AGAIN asked them not to change the seat position and OF COURSE they did!!! Very frustrating!! When I went to pay, the girl More

by tensmarti
Recommend Dealer
Yes
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jun 29, 2020 -

Bill Kay Nissan responded

Hi Tensmarti, we are very happy to have provided you with such a positive experience!

June 26, 2020

Great service The only thing I noticed which made me pause for a moment was that the person who brought my car around after the service was done did not have a mask More

by nelson.jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 27, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2020

Delivery of Car (Nissan-setting up hands free, remote) I purchased my Nissan at another dealership and they never showed me how to operate the car including setting up hands free/i phone, setting rear view More

by denisekurelko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Bill Kay Nissan responded

Denisekurelko, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 26, 2020

Honest staff, great vehicles I am a repeat customer to this dealership. Staff is honest and respectful, willing to do extra to satisfy a client. Precautions were taken during co More

by KALATA.NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Jerimy Witt, Kim Golden
Jun 27, 2020 -

Bill Kay Nissan responded

Kalata.nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

Jun 29, 2020 -

Bill Kay Nissan responded

Thank you.

Jun 29, 2020 -

Bill Kay Nissan responded

# 1 star rating!!!!

June 26, 2020

Top notch service as always. I even showed up late for my appointment and they still accommodated me and provided a loaner vehicle while the work was being completed. Highly recommended. More

by PETERMURIELLO
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 27, 2020 -

Bill Kay Nissan responded

Petermuriello, thank you for your kind words and this wonderful review!

June 26, 2020

Great service, very fast! Jerimy did a great job along with the team getting me in and out as fast as possible! at a time when no one is comfortable being out in public it was More

by TOMBOSWELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jun 27, 2020 -

Bill Kay Nissan responded

Hi Tomboswell1, we are very happy to have provided you with such a positive experience!

June 26, 2020

Mr. Erik Esmits was of invaluable assistance in directing the repair staff in diagnosing and remediating the problem with the turbocharger on my car. Professional! More

by andy.m.lakis
Recommend Dealer
Yes
Employees Worked With
Erik Esmits
Jun 27, 2020 -

Bill Kay Nissan responded

Andy.m.lakis, thank you for the high star rating!

June 25, 2020

Hi my name is Edgardo Rizzo this is my second lease car and I m very happy with my sales person Tim and the dealer thanks More

by Edgardo Rizzo
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jun 25, 2020 -

Bill Kay Nissan responded

Very kind words, And thank you for a outstanding star rating!

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