Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,573 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,573 reviews
June 24, 2020
Always good service in my visits there, fast and easy in and out. Jeremy always helps me there, appreciate his attention to detail. Pass along my sentiments! and out. Jeremy always helps me there, appreciate his attention to detail. Pass along my sentiments! More
by MikeM
Verified CustomerEmployees Worked With
Jerimy Witt
June 24, 2020
Great service! Tim did extremely well with listening to my needs and wants. My Husband and I have worked with Tim 3 times and each time we have been happy the the results. my needs and wants. My Husband and I have worked with Tim 3 times and each time we have been happy the the results. More
by Shana Lebron
June 24, 2020
Needed new keys and programming. Quick, easy and friendly service! Was in and out in 20 minutes and didn’t require an appointment. I will return! service! Was in and out in 20 minutes and didn’t require an appointment. I will return! More
by LISALAHR
Employees Worked With
Hector, Jerimy Witt
June 24, 2020
Service as always was great. Friendly suggestion: for the safety of your customers you may want to have a few folding chairs outside in the shade for those who don't want to sit inside. Myself & another woma safety of your customers you may want to have a few folding chairs outside in the shade for those who don't want to sit inside. Myself & another woman were sitting on boulders in the hots sun. Not very comfortable. More
by andrealkaspar
Employees Worked With
Jerimy Witt
June 24, 2020
Khalil was amazing!!! I called about a vehicle I found online. We set an appointment, as I don’t live close by. No pressure, very informative, he made me feel confident in my purchase. online. We set an appointment, as I don’t live close by. No pressure, very informative, he made me feel confident in my purchase. More
by Hometimetimes3
June 24, 2020
Great service! No delay in getting my car on the rack for oil change and when they found an unknown leak, the rep explained my options in detail including the warranty terms and gave me a reliable car to for oil change and when they found an unknown leak, the rep explained my options in detail including the warranty terms and gave me a reliable car to use wile they ordered the part. Return was easy and my car is good to the next oil change. More
by W
Employees Worked With
Carl Beckstrom
June 24, 2020
Happy Essential Worker I was treated very well by all I encountered during my visit. I was very happy with the service as well. I would recommend this dealership to others l I was treated very well by all I encountered during my visit. I was very happy with the service as well. I would recommend this dealership to others looking to buy or service a automobile. More
by Essential Worker
June 24, 2020
Great service and the work was done fast and effeciently. What we were expecting to be a half day endeavor at least was wrapped up within 30 minutes, and we picked up our car the next day. What we were expecting to be a half day endeavor at least was wrapped up within 30 minutes, and we picked up our car the next day. More
by john
June 24, 2020
Everything was easy! I received an email from my sales rep (Tim) who reminded me to make the appointment, I waited in the waiting room and sipped coffee and caught up on e I received an email from my sales rep (Tim) who reminded me to make the appointment, I waited in the waiting room and sipped coffee and caught up on email while I received the oil change and tire rotation. Great job! More
by CLARK.TOM
