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Bill Kay Nissan
Downers Grove, IL
2,588 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
Verified Customer
June 25, 2020
Great Experience! Another fine service visit - I was in for 15,000 mile service and I was in and out in less than an hour. Jerimy Witt was great once again - explained Another fine service visit - I was in for 15,000 mile service and I was in and out in less than an hour. Jerimy Witt was great once again - explained everything and I was able to wait at the dealership for everything to be completed. Easy and convenient! More
by gjablonski
Employees Worked With
Jerimy Witt
June 25, 2020
People that handled my recall were wonderful. However, I was extremely disappointed to see a mgr walk around w/o a mask. When asked by a co-worker where was it his response was, "he wasn't around anyone". W was extremely disappointed to see a mgr walk around w/o a mask. When asked by a co-worker where was it his response was, "he wasn't around anyone". Which was totally untrue. I had just witnessed him coming from the service area with an "unmasked" employee! So, this particular mgr. has no regard for the guidelines established to keep all of us safe. He later put on a mask, but this was only after it was brought to his attention in front of mask wearing customers! Who are the Covid Police in that place? It's certainly not management. Maybe he hasn't been personally impacted by this evil, but it is very real. I had 3 family members, all siblings die within a month of each other. Another family member,both her & her husband w/ 6 children contracted the virus. Thank GOD they survived. So, I think that we can all do our part to stop spreading this awful disease, Please. More
by deanlee1320s
Employees Worked With
Donald Jorman
June 25, 2020
The service rep was very friendly and helpful. The dealership has great customer service and I feel confident I am receiving quality service. They are very helpful dealership has great customer service and I feel confident I am receiving quality service. They are very helpful More
by Ccgood0604
Employees Worked With
June 24, 2020
Great service I've been coming to Bill Kay Nissan for ages now and they always do great work in a timely fashion. Service advisors are top notch and I highly recomm I've been coming to Bill Kay Nissan for ages now and they always do great work in a timely fashion. Service advisors are top notch and I highly recommend. A++ More
by DAN.HOERICH
Employees Worked With
Jerimy Witt
June 24, 2020
Always good service in my visits there, fast and easy in and out. Jeremy always helps me there, appreciate his attention to detail. Pass along my sentiments! and out. Jeremy always helps me there, appreciate his attention to detail. Pass along my sentiments! More
by MikeM
Employees Worked With
Jerimy Witt
June 24, 2020
Great service! Tim did extremely well with listening to my needs and wants. My Husband and I have worked with Tim 3 times and each time we have been happy the the results. my needs and wants. My Husband and I have worked with Tim 3 times and each time we have been happy the the results. More
by Shana Lebron
June 24, 2020
Needed new keys and programming. Quick, easy and friendly service! Was in and out in 20 minutes and didn’t require an appointment. I will return! service! Was in and out in 20 minutes and didn’t require an appointment. I will return! More
by LISALAHR
Employees Worked With
Hector, Jerimy Witt
June 24, 2020
Service as always was great. Friendly suggestion: for the safety of your customers you may want to have a few folding chairs outside in the shade for those who don't want to sit inside. Myself & another woma safety of your customers you may want to have a few folding chairs outside in the shade for those who don't want to sit inside. Myself & another woman were sitting on boulders in the hots sun. Not very comfortable. More
by andrealkaspar
Employees Worked With
Jerimy Witt
