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Bill Kay Nissan
Downers Grove, IL
2,588 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
June 24, 2020
Khalil was amazing!!! I called about a vehicle I found online. We set an appointment, as I don’t live close by. No pressure, very informative, he made me feel confident in my purchase. online. We set an appointment, as I don’t live close by. No pressure, very informative, he made me feel confident in my purchase. More
by Hometimetimes3
Verified Customer
June 24, 2020
Great service! No delay in getting my car on the rack for oil change and when they found an unknown leak, the rep explained my options in detail including the warranty terms and gave me a reliable car to for oil change and when they found an unknown leak, the rep explained my options in detail including the warranty terms and gave me a reliable car to use wile they ordered the part. Return was easy and my car is good to the next oil change. More
by W
Employees Worked With
Carl Beckstrom
June 24, 2020
Happy Essential Worker I was treated very well by all I encountered during my visit. I was very happy with the service as well. I would recommend this dealership to others l I was treated very well by all I encountered during my visit. I was very happy with the service as well. I would recommend this dealership to others looking to buy or service a automobile. More
by Essential Worker
June 24, 2020
Great service and the work was done fast and effeciently. What we were expecting to be a half day endeavor at least was wrapped up within 30 minutes, and we picked up our car the next day. What we were expecting to be a half day endeavor at least was wrapped up within 30 minutes, and we picked up our car the next day. More
by john
June 24, 2020
Everything was easy! I received an email from my sales rep (Tim) who reminded me to make the appointment, I waited in the waiting room and sipped coffee and caught up on e I received an email from my sales rep (Tim) who reminded me to make the appointment, I waited in the waiting room and sipped coffee and caught up on email while I received the oil change and tire rotation. Great job! More
by CLARK.TOM
June 24, 2020
Great service under extraordinary circumstances. Did all the work and it was done to perfection. Everything was explained and Ric was a gentleman. Great job the work and it was done to perfection. Everything was explained and Ric was a gentleman. Great job More
by ASTILLO
Employees Worked With
June 24, 2020
The service department is always quick and professional. When the needed repairs were going to take longer than originally estimated they offered me a loaner car for the next day. When the needed repairs were going to take longer than originally estimated they offered me a loaner car for the next day. More
by jmeis982
Employees Worked With
June 19, 2020
The dealership has always been fair to me, answering my questions and being cordial. I’ve moved quite a distance away since purchasing my car but come back because I trust them. Me questions and being cordial. I’ve moved quite a distance away since purchasing my car but come back because I trust them. Me More
by BEVERLYGILFILLAN
Employees Worked With
June 19, 2020
Service staff was nice and courteous. They all had masks. My car was quickly done. Impressed with the service department!! I was a little concerned that some folks were walking around without mas masks. My car was quickly done. Impressed with the service department!! I was a little concerned that some folks were walking around without masks. More
by stegel19
Employees Worked With
Jerimy Witt
June 19, 2020
Friendly, clean taking a moment to explain everything to you. He was a great sales man and is very supportive of any decision you make. you. He was a great sales man and is very supportive of any decision you make. More
by BRANDINI03
