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Bill Kay Nissan
Downers Grove, IL
2,574 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,574 reviews
June 11, 2020
I was a bit early so Jeremy got the diagnosis started on my vehicle. RIC followed up immediately. As always, they were both Professional. The problem was resolved quickly with full explanation given. my vehicle. RIC followed up immediately. As always, they were both Professional. The problem was resolved quickly with full explanation given. More
by KAS
Verified Customer
June 08, 2020
Always fast service and great customer service. From front to back, everyone very polite and wanting to make each experience the best one possible every time front to back, everyone very polite and wanting to make each experience the best one possible every time More
by schluba2002
Employees Worked With
Other Employees :
Khalil Sulaiman, Jerimy Witt, Kim Golden, Donald Jorman, Erik Esmits, Mike Smiley, Hector Flores
June 05, 2020
Always receive quick, friendly, and thorough service done right the first time. Highly recommend using this dealership and service department for any of your Nissan needs! right the first time. Highly recommend using this dealership and service department for any of your Nissan needs! More
by TC
Employees Worked With
June 04, 2020
Everyone that we dealt with at the Downers grove location was wonderful! We took our time and did not feel pressured into buying a car. was wonderful! We took our time and did not feel pressured into buying a car. More
by ceg2023
Employees Worked With
Other Employees :
Kevin and there was another gentleman that I am sorry to say I do not remember his name. But he was also very nice and helpful., Hector Flores
June 04, 2020
Excellent service from the moment you walk to the moment you leave the staff is there to assist. Khalil was our salesperson he was very polite and helpful throughout the process. Mike one of the managers wa you leave the staff is there to assist. Khalil was our salesperson he was very polite and helpful throughout the process. Mike one of the managers was there to answer specific questions and willing to work with us on financing. Great dealership with great staff and superb service Thank you More
by Alexcsorc1
Employees Worked With
Khalil Sulaiman, Kim Golden, Mike Smiley
June 04, 2020
Amazing experience will definitely be back to keep getting my car serviced. The wait time was short and the work was very diligent. Very pleased. getting my car serviced. The wait time was short and the work was very diligent. Very pleased. More
by Alex
May 29, 2020
Ric at Bill Kay Nissan is wonderful to work with. He is knowledgeable, friendly, explains things very well and even found coupons for us to use in our recent visit. We are very pleased with this service. T knowledgeable, friendly, explains things very well and even found coupons for us to use in our recent visit. We are very pleased with this service. Thank you Ric! More
by patti828
Employees Worked With
May 27, 2020
Great service I went there just to price a 2020 Rogue and ended up purchasing a new vehicle. Customer service was excellent. Everyone was courteous and helpful to m I went there just to price a 2020 Rogue and ended up purchasing a new vehicle. Customer service was excellent. Everyone was courteous and helpful to my wife and I. More
by SOCCMAN1
May 26, 2020
First-class Service Randall went the extra distance to close the deal. We were very pleased with his service. It was late in the day and Randall still was able to addre Randall went the extra distance to close the deal. We were very pleased with his service. It was late in the day and Randall still was able to address every issue we raised. More
by YRKOSKI
May 26, 2020
Excellent dealership and service advisor Rick Funston. Thank you Rick for your kindly recommendations to keep my Pathfinder running properly and safely! Bill Kay is trustworthy and efficient! Thank you Rick for your kindly recommendations to keep my Pathfinder running properly and safely! Bill Kay is trustworthy and efficient! More
by TLAKARS
