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Bill Kay Nissan

Downers Grove, IL

4.6
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,576 reviews

March 19, 2023

Always nice to go back to Bill Kay where the people are friendly and the service is outstanding. More

by STEVEH1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Mar 20, 2023 -

Bill Kay Nissan responded

Steveh1955, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 19, 2023

Once again, service performed at Bill Kay Nissan in Downers Grove was impeccable. It truly is a pleasure and relief to know we are in great hands. Thanks Rick! Thanks Tim! Thanks Team! Looking forwa More

by jmetry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 20, 2023 -

Bill Kay Nissan responded

Jmetry, thanks for your praise and kind comments about our team.

March 18, 2023

Ric was my service advisor. He was extremely helpful and cheerful too, explaining and suggesting the service options required for my car. He kept me informed and my vehicle was More

by dave
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Bill Kay Nissan responded

Hi Dave, we are very happy to have provided you with such a positive experience!

March 18, 2023

Staff was friendly and efficient. When additional service was recommended, he explained what and why and cost. More

by DonDragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Bill Kay Nissan responded

Hi Dondragon, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

March 18, 2023

Ricky was very accommodating and suggested the best option for a repair of my car. More

by ljvp_ptrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 17, 2023

Courteous and professional. Service was quick and helpful. Would use their services again. Highly recommended More

by SCOTT.HORACEK
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 17, 2023 -

Bill Kay Nissan responded

Scott.horacek, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

March 17, 2023

Nikolay was helpful and patient with us. We had a great experience working with him. More

by DAVID M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolay Filchev
Mar 17, 2023 -

Bill Kay Nissan responded

Thank you. Outstanding star rating!!!!

March 17, 2023

I'm feeling very unsatisfied right now and think I made the wrong decision buying a car with you. My car is filthy inside, no detailing yet. I am waiting for the tint to be removed off all windows today if More

by Sandra.deneen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Donald Jorman, Isaac Aburto
Mar 18, 2023 -

Sandra.deneen responded

First I was feeling sad but now I am happy & satisfied. Isaac and Donald fixed my problem so quickly to the point I didn't recognize my car when I picked it back up. Even though it's a used car, it looked absolutely beautiful inside and out, they really did keep their word and for that I'm grateful. That my people is what good customer service is all about. Thank you again for your quick response to my issues.😊👍

March 17, 2023

Great service and staff support . Rick was great and kept me abreast of profess including suggesting new options for next visit . More

by CHIVISSANDOVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Mar 20, 2023 -

Bill Kay Nissan responded

Chivissandoval, we are glad we could help!

March 16, 2023

Wonderful service and even more wonderful people! I can’t say enough good things about the people and this dealership! More

by STEPHNAVARRO8488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Fuentes
Mar 17, 2023 -

Bill Kay Nissan responded

Stephnavarro8488, thanks for your praise and kind comments about our team.

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