Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,576 reviews
April 16, 2020
An excellent visit.Service folks were great, and the An excellent visit. Service folks were great, and the ride to and from work was greatly appreciated despite the short staff at the dealership. T An excellent visit. Service folks were great, and the ride to and from work was greatly appreciated despite the short staff at the dealership. Thank you! More
by EDYURCO
Verified CustomerEmployees Worked With
April 15, 2020
The guys were so friendly and took good care of my car!!! Done in a very timely manner and no charges as promised. Thank you Done in a very timely manner and no charges as promised. Thank you More
by racheladams0388
Employees Worked With
April 15, 2020
Amazing staff. Treat you with the upmost respect. Was quick to take my information and get me a rental car to use while My car was being serviced quick to take my information and get me a rental car to use while My car was being serviced More
by Coachstevens5
Employees Worked With
Jerimy Witt
April 14, 2020
I brought my car in for a couple of problems that I could not fully recognize but with the help from Jerimy and Brian every thing was fixed. Being disabled the service was great and I was taken care of excep not fully recognize but with the help from Jerimy and Brian every thing was fixed. Being disabled the service was great and I was taken care of exceptionally great More
by tleigh62
Employees Worked With
Brian DeFrank, Jerimy Witt
April 10, 2020
Justin and Khalil is truly amazing. I'm proud to be apart of the Nissan family once again. Thank you guys, I'm going to send anyone who's looking for a car they're way. of the Nissan family once again. Thank you guys, I'm going to send anyone who's looking for a car they're way. More
by Dee
April 09, 2020
Very good service from Ric and the staff at Bill Kay. Ric had me towed and took care of my still under warranty car with very little headache involved, all the while putting my mind at ease about the situati had me towed and took care of my still under warranty car with very little headache involved, all the while putting my mind at ease about the situation. He even got me an awesome rental for the duration of the repair! More
by yungjo89
April 08, 2020
Great experience everyone who helped me did a great job!! From sales all the way to service made sure I had what I need! I am a repeat customer. From sales all the way to service made sure I had what I need! I am a repeat customer. More
by ARUSSO30
Employees Worked With
Other Employees :
Khalil Sulaiman, Kim Golden, Carl Blomsterberg
April 06, 2020
The service was quick, and I’m glad they are open durning the shut down. The only reason why I gave 4 stars is because it’s expensive. I go to Bill Kay because I bought the car there, but $75 for an oil chan the shut down. The only reason why I gave 4 stars is because it’s expensive. I go to Bill Kay because I bought the car there, but $75 for an oil change and tire rotation is becoming a burden. I don’t want to go to another shop, but if things don’t get cheaper, I’m going to have to start looking at other options. More
by ball.justin
Employees Worked With
Jerimy Witt, Carl Beckstrom
April 03, 2020
He is the best and friendly. He was super nice and knowledgable. He gave me estimate time about 2 hours but my car was ready in 30 minutes. I had a very pleasent experience there. knowledgable. He gave me estimate time about 2 hours but my car was ready in 30 minutes. I had a very pleasent experience there. More
by Muhammadzeeshan712
Employees Worked With
April 03, 2020
Amazing staff! A pleasure to work with and hey are willing to do whatever they need to to get you into a car. They are respectful and will do anything they need to! This is the 3rd car our family has willing to do whatever they need to to get you into a car. They are respectful and will do anything they need to! This is the 3rd car our family has bought from there! More
by Coachstevens5
Employees Worked With
Khalil Sulaiman, Kim Golden
