Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,576 reviews
March 17, 2020
very professional, nice & helpful! would definitely recommend! they had me in and out and worked with my credit which was basically nothing and made me still feel comfortable recommend! they had me in and out and worked with my credit which was basically nothing and made me still feel comfortable More
by KEONA.GREEN56
Verified CustomerEmployees Worked With
Brandon Dahlgren, Kim Golden, Carl Blomsterberg
March 17, 2020
Great service. They were ready for me on time. Shuttle took me home. They informed me of needed repairs and cost. Completed the work and sent a shuttle promptly to pick me up. Happy customer. took me home. They informed me of needed repairs and cost. Completed the work and sent a shuttle promptly to pick me up. Happy customer. More
by CHRISDOTTY
Employees Worked With
Other Employees :
Shuttle driver was friendly and a safe driver., Jerimy Witt
March 16, 2020
Tim continues to do a great job and I would refer others to him. Dealership has strong customer focus in both sales and service departments. When Tim was busy, Randall did a great job helping us. One of th to him. Dealership has strong customer focus in both sales and service departments. When Tim was busy, Randall did a great job helping us. One of the things we like the most is the teamwork between the staff. There is no fighting over sales. This team approach really enhances the client experience and makes us what to come back and refer others. Keep up the great work! More
by bvach17
Employees Worked With
Other Employees :
Randall Caldwell, Carl Blomsterberg
March 12, 2020
The commitment to excellent customer service went far beyond any other dealership I’ve encountered. Staff are well informed and dedicated to help customers find exactly what they’re looking for. beyond any other dealership I’ve encountered. Staff are well informed and dedicated to help customers find exactly what they’re looking for. More
by MELODIE_RIVERA
March 12, 2020
Responsive, efficient and professional service provided to a new customer in need of immediate repairs. Loaner vehicle was provided and repairs were done with in the estimated time frame. Thank you! to a new customer in need of immediate repairs. Loaner vehicle was provided and repairs were done with in the estimated time frame. Thank you! More
by DG
Employees Worked With
Jerimy Witt
March 11, 2020
Needed work This appointment was very easy to make. My service advisor was easy to talk to. He even got me another coupon I could use on the work that was done. This appointment was very easy to make. My service advisor was easy to talk to. He even got me another coupon I could use on the work that was done. More
by DFANDMB98
Employees Worked With
Erik Esmits, Carl Blomsterberg
March 05, 2020
As always, well taken care of and a great deal! Had complaints from passengers in my car, problem was diagnosed and fixed within 48 hours. Thanks guys! complaints from passengers in my car, problem was diagnosed and fixed within 48 hours. Thanks guys! More
by MARIAH_SULAIMAN84
March 05, 2020
Had the best experience while buying a car here! Everyone was very friendly and helpful! Khalil went above and beyond! He made sure I understood everything that was going on and answered any questions! Jose was very friendly and helpful! Khalil went above and beyond! He made sure I understood everything that was going on and answered any questions! Jose and Kim made the paper work easy and understandable. Will definitely go back next time! More
by Misshua143
Employees Worked With
Jose , Khalil Sulaiman, Kim Golden
March 04, 2020
Great service! I will come back. The service was prompt. The work was acceptable. The work was completed within an hour. I am very satisfied with the service rep. He wss very helpful. prompt. The work was acceptable. The work was completed within an hour. I am very satisfied with the service rep. He wss very helpful. More
by DAVIDMRAZ
Employees Worked With
Jerimy Witt
March 04, 2020
Came in for oil change and tire rotation they also changed cabin filter. Worked with me on cost, very happy with cost. I thought they washed car but no car wash 😢 I would have rated better if car changed cabin filter. Worked with me on cost, very happy with cost. I thought they washed car but no car wash 😢 I would have rated better if car washed More
by pattityler62
Employees Worked With
