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Bill Kay Nissan
Downers Grove, IL
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,578 reviews
March 04, 2020
Great service! I will come back. The service was prompt. The work was acceptable. The work was completed within an hour. I am very satisfied with the service rep. He wss very helpful. prompt. The work was acceptable. The work was completed within an hour. I am very satisfied with the service rep. He wss very helpful. More
by DAVIDMRAZ
Verified CustomerEmployees Worked With
Jerimy Witt
March 04, 2020
Came in for oil change and tire rotation they also changed cabin filter. Worked with me on cost, very happy with cost. I thought they washed car but no car wash 😢 I would have rated better if car changed cabin filter. Worked with me on cost, very happy with cost. I thought they washed car but no car wash 😢 I would have rated better if car washed More
by pattityler62
Employees Worked With
February 28, 2020
Great service and communication from Rick and his service team. Made sure I was informed all the way and was able to offer some discounts team. Made sure I was informed all the way and was able to offer some discounts More
by BILLIKN
Employees Worked With
February 28, 2020
Jerimy and the service team were super cool. Squeezed me in at the last minute and even gave me a ride home when I forgot my wallet. They let me know of a future issue that was not vital to fix right away, in at the last minute and even gave me a ride home when I forgot my wallet. They let me know of a future issue that was not vital to fix right away, but they put it on my radar, which a really appreciate. More
by Armada
February 27, 2020
Everyone is so helpful and friendly. I really trust your team. This is my preferred location. Please keep up the great work. Very pleased customer. team. This is my preferred location. Please keep up the great work. Very pleased customer. More
by LOLETA4
Employees Worked With
February 27, 2020
Both Arthur and Ncik were wonderful. They listened to my needs and wasn't pushy at all. They helped me get all the incentives available and I drove off the same day in my new car. my needs and wasn't pushy at all. They helped me get all the incentives available and I drove off the same day in my new car. More
by TINAPETERS
February 27, 2020
I had to tow in my 2019 Nissan Armada. The battery died and it would not take a re-charge. Carl was very nice and cordial. He assured me that the battery will be replaced and the vehicle will be ready to d and it would not take a re-charge. Carl was very nice and cordial. He assured me that the battery will be replaced and the vehicle will be ready to drive home. I really appreciated his kindness & professionalism. More
by BOLA345
Employees Worked With
Jose , Carl Beckstrom
February 25, 2020
Everyone I saw from service to sales to finance was attentive and interested. They took the time to listen to and understand what I was looking for. attentive and interested. They took the time to listen to and understand what I was looking for. More
by Mas
Employees Worked With
Other Employees :
Khalil Sulaiman, Kim Golden, Mike Delaney, Hector Flores
February 25, 2020
I did my homework, I test drove two automobiles and I pick the best one. Satisfied. Moved from 107 mi range Leaf to 215 mi range Leaf plus. pick the best one. Satisfied. Moved from 107 mi range Leaf to 215 mi range Leaf plus. More
by jrsmith04
