Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,578 reviews
February 24, 2020
Sales goodManager goodVehicle We Owe follow up needed Sales good Manager good Vehicle We Owe follow up needed ASAP Overall good experience. Fair. No games. Straight forward. Thank you for a good experi Sales good Manager good Vehicle We Owe follow up needed ASAP Overall good experience. Fair. No games. Straight forward. Thank you for a good experience. More
by dsmagee86
Verified CustomerEmployees Worked With
Paul Johnson
February 20, 2020
Prompt friendly service as always. Pricing and friendliness of staff is far beyond any other local dealers. Bill Kay is almost $50 less for the same service. Ric and the other service advisors ar friendliness of staff is far beyond any other local dealers. Bill Kay is almost $50 less for the same service. Ric and the other service advisors are easy to deal with. More
by Cjstang1
February 18, 2020
Very pleasant environment with lovely people, professionals with work ethics, finance team did a tremendous job and got me what I want, very grateful with the services. professionals with work ethics, finance team did a tremendous job and got me what I want, very grateful with the services. More
by Beautifulsavor
Employees Worked With
Jose , Randall Caldwell
February 17, 2020
Drivers side Windshield Wiper was dragging and making noise. The service department was very attentive to my repair. They were able to fix it while I waited. Very kind and courteous, and would recommend this s The service department was very attentive to my repair. They were able to fix it while I waited. Very kind and courteous, and would recommend this service department. More
by jermo473
Employees Worked With
Jerimy Witt, Carl Beckstrom
February 17, 2020
These guys are just awesome! My car is always taken care of within a reasonable time. The work done is efficient and comprehensive! Great work! of within a reasonable time. The work done is efficient and comprehensive! Great work! More
by MARIAH_SULAIMAN84
Employees Worked With
Jerimy Witt
February 12, 2020
The dealer and manager were extremely easy to work with. They went out of their way to make the buying experience pleasant and easy. I got a great deal They went out of their way to make the buying experience pleasant and easy. I got a great deal More
by Mopstr
Employees Worked With
Mike Smiley
February 12, 2020
Service staff was helpful and efficient. Wait time was about what I expected and service price was OK. Waiting area was clean and comfortable, if a bit small. about what I expected and service price was OK. Waiting area was clean and comfortable, if a bit small. More
by RJSTOLK
Employees Worked With
February 12, 2020
I made an appointment and my vehicle was worked on right away. Fast and efficient. Plus, a very friendly staff. Also price is affordable. I would recommend the service dept. away. Fast and efficient. Plus, a very friendly staff. Also price is affordable. I would recommend the service dept. More
by CK10
February 10, 2020
Khalil, Carl, Jose, and Tim were absolutely wonderful! They were kind, helpful and straightforward for my entire process. I would highly recommend them. Everything was amazing! They were kind, helpful and straightforward for my entire process. I would highly recommend them. Everything was amazing! More
by Tvschramm
