
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was very pleased with Alex in the Service Dept. he was able to squeeze me in on a Saturday (appts. were completely booked). I was able to get my vehicle fixed within 3 hours. able to squeeze me in on a Saturday (appts. were completely booked). I was able to get my vehicle fixed within 3 hours. More
Everything was good as usual, always great service. Very friendly and fast service. Ric was great and kept me updated on the service provided. Great job.... friendly and fast service. Ric was great and kept me updated on the service provided. Great job.... More
It was a great experience. I got the car I wanted and the transaction was smooth. Brandon was very knowlegable and helpful. Nissan really takes care of their customers! transaction was smooth. Brandon was very knowlegable and helpful. Nissan really takes care of their customers! More
It was a terrific overall sales experience with a staff that really pays attention to the details-Strongly recommended. Steve, Justin and Jose all made buying my new car FUN! that really pays attention to the details-Strongly recommended. Steve, Justin and Jose all made buying my new car FUN! More
Service issue Had a problem with my car not shutting off when I pushed the ignition button, called and luckily was told to bring it in and they would squeeze me in. Had a problem with my car not shutting off when I pushed the ignition button, called and luckily was told to bring it in and they would squeeze me in. About an hour later it was fixed. Really appreciated Erik’s handling of my problem from initial call to resolution, More
My Altima needed a recall service to be done immediately and this dealership did this for me the next day in an efficient and timely manner. Jerimy was an effective communicator in that he kept me informed and this dealership did this for me the next day in an efficient and timely manner. Jerimy was an effective communicator in that he kept me informed of the progress on my Altima. More
I worked with Ric on my Nissan Altima’s transmission failure, he was very helpful in getting my problem resolved, Ric was able to get the repairs completed quickly and also took care of an open recall i failure, he was very helpful in getting my problem resolved, Ric was able to get the repairs completed quickly and also took care of an open recall item that I was unaware of. More
Randall was awesome. He was professional, personable and knowledgeable in assisting me. He took the time and did all that he could to address any concerns I had. I was wowed once again at Nissan. Randall ma knowledgeable in assisting me. He took the time and did all that he could to address any concerns I had. I was wowed once again at Nissan. Randall made that possible. Thanks for the great experience. I’ll be back and I’ll send others. More
Great service from Carl and the technician. I brought the car in to clear a couple of recall issues under warranty. The complimentary check up found a couple of other items needing attention, and all was com car in to clear a couple of recall issues under warranty. The complimentary check up found a couple of other items needing attention, and all was completed in 1 visit. More
Great service and communication from Alex. I received an explanation of services needed and up front pricing. I give the service department a five star review. explanation of services needed and up front pricing. I give the service department a five star review. More