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Bill Kay Nissan
Downers Grove, IL
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,576 reviews
March 16, 2023
Steve Berman and Patrick were great to work with! Test drive was very enjoyable and had all my questions answered. Randall was very quick with the financing paperwork and ran through multiple scena Test drive was very enjoyable and had all my questions answered. Randall was very quick with the financing paperwork and ran through multiple scenarios with me to run the numbers. Had a great experience and drove home happy! More
by steve.bancroft.14
Verified Customer
March 14, 2023
Ric in the Service Department was very helpful and friendly. My overall experience was excellent. friendly. My overall experience was excellent. More
by Hochstetler
Employees Worked With
March 13, 2023
As per usual my service experience at Bill Kay Nissan was great. They are always very helpful and even provided coupon for discounted service. Appreciate the good service! great. They are always very helpful and even provided coupon for discounted service. Appreciate the good service! More
by lukykc
March 13, 2023
I was not happy I purchased a car from Nissan only to find out that at the oil change, the filters were never changed.i was told the car would be washed and that didn't happen as well. find out that at the oil change, the filters were never changed.i was told the car would be washed and that didn't happen as well. More
by kfranks02
Employees Worked With
Carl Beckstrom
March 12, 2023
Very nice welcoming men they make sure I am taken care of each time I come in each time I come in More
by Monalisa
March 11, 2023
Excellent service, excellent staff, service and sales personnel are excellent. I always come to the dealer for service as well as if I need any additional assistance personnel are excellent. I always come to the dealer for service as well as if I need any additional assistance More
by sgadkari2009
March 11, 2023
They are very knowledgeable about the car and the features! They are very friendly and easy to work with! This is our fourth car from them!! features! They are very friendly and easy to work with! This is our fourth car from them!! More
by LP
March 10, 2023
Overall nice experience. Salesmen were polite, easy to talk with. I didn't feel pressured and I love my new car. Salesmen were polite, easy to talk with. I didn't feel pressured and I love my new car. More
by petehopkins5
March 09, 2023
I have been quite satisfied with the DG Nissan Service Dept. In fact, other than during COVID, I have used Bill K Service for all my car maintenance. The Service staff are all professional, friendly and k Dept. In fact, other than during COVID, I have used Bill K Service for all my car maintenance. The Service staff are all professional, friendly and keep you informed. However, I was disappointed with my service appointment 3/7/23 because my vehicle was not washed. Is that a new policy? Very disappointed, as I believe that amenity is shown on your website. More
by COWMAM52
Employees Worked With
Jerimy Witt
