Bill Kay Nissan

Disappointed with appt The people in the service dept have been extremely helpful and professional in the past, no complaints there. However, I had made an appointment well The people in the service dept have been extremely helpful and professional in the past, no complaints there. However, I had made an appointment well in advance to have complete check and service, including checking brakes and tires. When I arrived, I told the gentleman I had an appointment. He looked at his schedule and told me it was for just an oil change. I responded no and explained what the appointment was for. He ‘half responded ‘ okay and directed me to the waiting room. In less than 25 minutes later, I was told the car was finished and all it needed was oil change. When I questioned everything else that I requested to be checked, the rep said everything was checked and all is fine. In past I was given a print out of everything they checked and what needed attention- didn’t get that this time. I’m 99 percent sure nothing was checked. To go to you for service requires my taking a vacation day off work. Granted I had the rest of day to myself, my car needed service and your team did not fulfill expectations. Very disappointing l am unsure of the employees’. ‘Ric’ Is the name that comes up on texts More

Super service Brought my vechile in for warranty issues and everyone in service and sales were so nice and attentive. Made me feel at home. The technician solved al Brought my vechile in for warranty issues and everyone in service and sales were so nice and attentive. Made me feel at home. The technician solved all my issues and had me on my way with a smile. Great work! More

I had a wonderful experience at Bill Kay Nissan! Thank you, Paul! First, I would highly recommend this dealership thanks to the wonderful associate who helped us, Paul! I had been to four different Nis you, Paul! First, I would highly recommend this dealership thanks to the wonderful associate who helped us, Paul! I had been to four different Nissan dealerships in the last two weeks searching for the right vehicle. The common theme with the first few dealerships was the lack of patience and compassion from the sales associates because I was searching for a "Certified Pre-Owned vehicle instead of brand new. Paul truly went above and beyond to show us a positive car buying experience for a vehicle I was looking for. We went to this location more than once to test drive before purchasing and each time the staff was more than helpful! The knowledge Paul had on the vehicle we purchased today and many other questions I asked always came with an answer and a smile. The follow up was wonderful and the professionalism, spectacular. Paul, thank you for the positive experience! Special shout out Garrett, Jose and any other staff that helped us! Whether it was being greeted or signing the final papers we felt so happy with the service we received. Thank you for all of your help! I will gladly recommend Bill Kay Nissan (And Paul!) to all our friends and family. I am one satisfied Nissan Rogue owner! More

fix the quest I gave my quest to my daughter who is having a baby and has two big dogs so I came in to have the car totally serviced and you get guys did an outstan I gave my quest to my daughter who is having a baby and has two big dogs so I came in to have the car totally serviced and you get guys did an outstanding job More

Leased a new car. I was treated very well and recommend Bill Kay to any potential buyers. Very happy with the service and kindness of sales, management, and service sta I was treated very well and recommend Bill Kay to any potential buyers. Very happy with the service and kindness of sales, management, and service staff. More

My car died on Thanksgiving and you guys helped me get a new car during a rough time with good payments Thank you guys for helping me get a new car. new car during a rough time with good payments Thank you guys for helping me get a new car. More

Quick, easy and painless Had a good experience at bill Kay. I didn’t feel pressured or anything like that. They were nice. And once we said we had to go they hurried the proce Had a good experience at bill Kay. I didn’t feel pressured or anything like that. They were nice. And once we said we had to go they hurried the process along for us. It was good. Would recommend going here if you are needing a new car. More

I had wonderful experience here! Anthony Green was a great salesman! He valued my time and found what I was looking for! I would recommend him as a salesman!! Great job!! great salesman! He valued my time and found what I was looking for! I would recommend him as a salesman!! Great job!! More

Great salesman. Very friendly and helpful Was very nice and helpful. Told me everything straight up and didn't sugar coat anything. Will continue coming here. Thanks again for everything you d Was very nice and helpful. Told me everything straight up and didn't sugar coat anything. Will continue coming here. Thanks again for everything you did More

Thorough, personable and helpful. Our salesman, Steve Berman, is very knowledgeable about Nissan vehicles and made good suggestions for the possible options we might be interested in. Our salesman, Steve Berman, is very knowledgeable about Nissan vehicles and made good suggestions for the possible options we might be interested in...with no pressure! He was patient with our numerous questions and encouraging with helping us make a car decision right for us. We had a great experience and would come back to Bill Kay again. More