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Bill Kay Nissan

Downers Grove, IL

4.6
2,583 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,583 reviews

November 19, 2019

Quick in quick out Took my car in for a liftgate fail in the morning under warranty. They diagnosed the issue quickly, gave me a loaner to use while the part would be or More

by LAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The female employee that handled the initial paperwork for the loaner car., Jerimy Witt
Nov 20, 2019 -

Bill Kay Nissan responded

Hi Lap, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

November 19, 2019

Comfortable I just get the impression these guys really care, and they are not always trying to update some repair I don't need. Nice waiting area. More

by JACOBS_KEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Nov 20, 2019 -

Bill Kay Nissan responded

Jacobs_ken, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

November 18, 2019

Great Experience Everyone at the dealership was very helpful friendly and very professional worked with us to find the right vehicle financing warranty etc. after purc More

by Toconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Nov 20, 2019 -

Bill Kay Nissan responded

Toconnor, we are glad we could help!

November 18, 2019

Oil change El fue muy servicial y me aconsejaba para bien de mi carro, como lo acabo de comprar, Mas aparte me recomendó mas cosas gracias ok More

by Raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Esmits
November 16, 2019

Quick experience I have been going to this dealership for over 12 years. They understand I’m looking for the best price without wasting my time. I appreciate their hon More

by ETURANO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman
Nov 16, 2019 -

Bill Kay Nissan responded

Thank you for your kind words and outstanding star rating..

November 13, 2019

The service department is very thorough My experience with the service department they treated me very kind they explain what was going on with my car the things that I needed to take care More

by BFMCGHEE44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2019 -

Bill Kay Nissan responded

we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

November 12, 2019

Service department review-Bill Kay Nissan The service department at Bill Kay Nissan handled my claim both professionally and expediently. They were extremely accommodating and understood that More

by SHELDONMINKOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2019 -

Bill Kay Nissan responded

Thank you for a outstanding star rating.

November 12, 2019

First Time Customer Quick Process with my scheduled appointment Very attentive and thorough and explained what is recommended for my vehicle. Definitely will be retur More

by rick.kanak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 16, 2019 -

Bill Kay Nissan responded

rick.kanak, Thank you for your kind words, And outstanding star rating!

November 11, 2019

It was great Tim was great I’ll definitely refer people he’s very friendly and professional the dealership is very peaceful and clean . Thank you Tim A More

by Mztoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2019 -

Bill Kay Nissan responded

Thank you for a great star rating.

November 11, 2019

Thank you for your service, Carl. I was in and out , did not have to sit for hours, They let me keep the loaner an extra day, as I could not pick up my car when it was ready. More

by DMSTANKAITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Nov 16, 2019 -

Bill Kay Nissan responded

We thank you DMSTANKAITIS, For your kind words and a fantastic star rating.

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