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Bill Kay Nissan

Downers Grove, IL

4.6
2,584 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,584 reviews

November 11, 2019

Thank you for your service, Carl. I was in and out , did not have to sit for hours, They let me keep the loaner an extra day, as I could not pick up my car when it was ready. More

by DMSTANKAITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Nov 16, 2019 -

Bill Kay Nissan responded

We thank you DMSTANKAITIS, For your kind words and a fantastic star rating.

November 06, 2019

Service Quick and efficient service. Have leased 4 cars from this dealership. Always good service. Easy to make appointments when I need to come in for servic More

by YLAROS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Hidalgo
Nov 07, 2019 -

Bill Kay Nissan responded

Ylaros01, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

November 06, 2019

Sub Transmission issue Jeremy was instrumental in getting the issue diagnosed and then repaired. I picked up the car (my Nissan Pathfinder 4 wheel drive) and am test drivin More

by MARKZICCARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
Nov 07, 2019 -

Bill Kay Nissan responded

Markziccarelli, your wonderful feedback and rating mean a lot to us.

November 05, 2019

Service people couldn’t fix my issues Recently I have notice really bad rattles on my cars headliners and doors, I had to go out of my way and take a couple hours off work to be able to ta More

by laurencioperez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Bill Kay Nissan responded

Please if you would call me Donnie Jorman Owner Loyalty Manager at 630 969-3200 Ext 1221

November 05, 2019

Great service! It was a very simple process - made my appointment online two days before, went in and got my oil change. Alex in the service department is the BEST! More

by Kim1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Nov 06, 2019 -

Bill Kay Nissan responded

Thank you for fantastic star rating...

November 03, 2019

Auto Shopping made easy My salesman was great, very patient and explain things in a manner that I understood he was great. He was not trying to force a sales on me like Some More

by KGREEN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Khalil Sulaiman, Carl Blomsterberg
Nov 04, 2019 -

Bill Kay Nissan responded

Kgreen10, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 30, 2019

Clean and nice Very clean. No pressure. Mike has reached out a few times and that was nice. Nick and Kim were great to work with as well. PS. Offer soft drin More

by VIPER7470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Mike Delaney
Oct 31, 2019 -

Bill Kay Nissan responded

Viper7470, thank you for the high star rating!

October 30, 2019

So welcoming When I went into Nissan I wasn't expecting to bjy a car and I walked out of there with an amazing purchase. Everyone working there was so welcoming an More

by DEVIN_FUENTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Golden, Garrett Soderlund, Mike Delaney
Oct 31, 2019 -

Bill Kay Nissan responded

Devin_fuentes, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

October 30, 2019

Very good service Service was very good. Needed to have some more expensive work done, but it was all explained to me and why it needed to be done. More

by jndmehl1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Bill Kay Nissan responded

Hi Jndmehl1977, we are very happy to have provided you with such a positive experience!

October 29, 2019

Trouble activating garage door opener I had trouble activating my garage door opener. Steve Berman the certified product consultant came over to my house on his day off and activated my ga More

by Rick Bernardi
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Bill Kay Nissan responded

Rick Bernardi, we are glad we could help!

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