
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Straight shooters. Fair deal. Efficient service. Very pleased with the salesman and the sales manager. Very patient and helpful in answering all my questions. Very passionate about their products. Very pleased with the salesman and the sales manager. Very patient and helpful in answering all my questions. Very passionate about their products. Straight shooters and a fair price. I’d be pleased to recommend them to others and I will return when I’m in the market for a new car again. More
Quick and Efficient Checked in immediately. Kept updated. Service completed quickly and efficiently. Dealership is clean. Has Wi-fi and TV in waiting room. Water and c Checked in immediately. Kept updated. Service completed quickly and efficiently. Dealership is clean. Has Wi-fi and TV in waiting room. Water and coffee offered. More
Very pleasant experience It was a very nice experience. Rick was very nice and helpful. I would recommend this place again. Everything was completed in a timely manner. Thank It was a very nice experience. Rick was very nice and helpful. I would recommend this place again. Everything was completed in a timely manner. Thank you More
The only Nissan dealer I recommend This is my 4th Nissan from Bill Kay and Justin Delgodo. Tim was my salesman, he was outstanding. I would never go anywhere else to buy a car, new or This is my 4th Nissan from Bill Kay and Justin Delgodo. Tim was my salesman, he was outstanding. I would never go anywhere else to buy a car, new or used More
Good bunch of guys JERIMY IS ALWAYS ON TOP OF THINGS AND KEEPS ME WELL INFORMED...UNFORTUNATELY I HAVE BEEN TO SERVICE MORE OFTEN THE ID CARE TO BE...HOWEVER I AM HAPPY JERIMY IS ALWAYS ON TOP OF THINGS AND KEEPS ME WELL INFORMED...UNFORTUNATELY I HAVE BEEN TO SERVICE MORE OFTEN THE ID CARE TO BE...HOWEVER I AM HAPPY THE WAY THEY TAKE CARE OF MY VEHICLES. More
Problem is unresolved. View from all 4 cameras is even blurry and unclear. Controls for settings: 1. Contrast and Brightest can be changed but not helped 2. Tint and Bla View from all 4 cameras is even blurry and unclear. Controls for settings: 1. Contrast and Brightest can be changed but not helped 2. Tint and Black Level adjustments are not working (zero visible changes) Service technician replaced one rear camera. All problems left not resolved: not working all camera settings, unclear view from all cameras. View from all cameras much worst than in my 2016 Murano SL. Very positive part of Service Center is work made by Kurt Kruger. Kurt Kruger is friendly, organized and professional in his work. More
One Day Wonder Had to get my transmission replaced and got the best service! Made my day easier by having a tow come take it for me and had it all done and ready the Had to get my transmission replaced and got the best service! Made my day easier by having a tow come take it for me and had it all done and ready the next day! Best service if you ask me. Thanks to all the service department! More
Efficient and Trustworthy Painless no pressure sales team. Everyone one was inviting and helpful through the process. He showed me multiple options as I requested. Best sales e Painless no pressure sales team. Everyone one was inviting and helpful through the process. He showed me multiple options as I requested. Best sales experience in my history of car buying. Will definitely send family and friends to buy next vehicle from him. More
Oil change He provided excellent service and was very courteous and friendly He made the experience very easy and informed me of other options If needed while c He provided excellent service and was very courteous and friendly He made the experience very easy and informed me of other options If needed while completing the service More
Best experience I’ve had since going to Bill Kay service Kurt was awesome. Dealt with all necessary issues in timely manner and explained the issues clearly. Technician was very helpful as well. Thank yo Kurt was awesome. Dealt with all necessary issues in timely manner and explained the issues clearly. Technician was very helpful as well. Thank you for great customer service. More