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Bill Kay Nissan

Downers Grove, IL

4.6
2,583 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,583 reviews

September 19, 2019

Great Service and Pricing First time using Bill Kay Nissan’s service department and they were amazingly cordial and easy to deal with. My vehicle was in before my appointment More

by Cjstang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Bill Kay Nissan responded

Thank you for your kind words and fantastic star rating.

September 16, 2019

Excellent, prompt service Pleasant, knowledgeable, technician. Very welcoming. Ric was thorough about explaining about the service. Very friendly. Goes above and bey . Had my More

by HINA.MOINUDDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic star rating!

September 14, 2019

Amazing Salesman I initially came in to get my 2017 Nissan Sentra SR serviced and walked out with a 2019 Nissan Sentra SV Special Edition , with cheaper car payments a More

by Asjab123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Randall Caldwell
Sep 14, 2019 -

Bill Kay Nissan responded

Asjab123, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 13, 2019

SERVICE PERSONNEL The service personnel were very professional and courteous. They explained everything about the problem with my truck. I will bring my truck in again More

by JAPETTY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Fernando Hidalgo
Sep 14, 2019 -

Bill Kay Nissan responded

Japetty1, we are very happy we could provide you with a positive experience!

September 13, 2019

Oil change I always used a neighborhood oil change facility, but after the competitive price and fast service, I am changing to your dealership. Happy with servi More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Myhill
Sep 14, 2019 -

Bill Kay Nissan responded

Thanks for the five-star rating. We really appreciate the support.

September 10, 2019

Outstanding customer service I brought my Nissan Rogue in for a seat belt issue and was greeted by a very upbeat and concerned service adviser by the name of Kurt Krueger. He dea More

by JMG60148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Krueger
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 10, 2019

Great Dealership Service Appointment Spoke with Jerimy on Saturday regarding setting up an appointment, he scheduled me in for Monday at 7am, Checked me in and I was out the door by 9:00 More

by jganails@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 10, 2019

Very professional and reasonable pricing I had a transmission failure and had the car towed to Bill Kay Nissan. All the transactions and estimates were handled long distance by phone, as I w More

by Mohammad of Michigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 09, 2019

My paper work has wrong car on it. Customers should have the options to get a carwash. Your carwash left dirty water spots on my car. Had to get it rewash. I have a 2014 Sentra. The 2 More

by LLUECKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2019 -

Bill Kay Nissan responded

My apology for the car wash please if you would allow us to clean your vehicle correctly . And about your paper work please call me so I can get more detail and correct. Donnie Jorman owner Loyalty Manager at 630-969-3200 ext.1221

September 09, 2019

First Time Nissan Purchase Fabulous experience purchasing a Nissan Rogue. Tim, our salesman, provided a comprehensive description of the features of the Rogue without aggressive More

by DIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Blomsterberg
Sep 09, 2019 -

Bill Kay Nissan responded

Thank you for your kind comments and outstanding star rating!!!!!!

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