
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Service and Pricing First time using Bill Kay Nissan’s service department and they were amazingly cordial and easy to deal with. My vehicle was in before my appointment First time using Bill Kay Nissan’s service department and they were amazingly cordial and easy to deal with. My vehicle was in before my appointment and out before the estimated time. They washed the vehicle and were $40 less expensive then other Nissan dealers for the same service. Ric was awesome to deal with, never taking my Nissan anywhere else. More
Excellent, prompt service Pleasant, knowledgeable, technician. Very welcoming. Ric was thorough about explaining about the service. Very friendly. Goes above and bey . Had my Pleasant, knowledgeable, technician. Very welcoming. Ric was thorough about explaining about the service. Very friendly. Goes above and bey . Had my van washed and ready to go!!! Thank you More
Amazing Salesman I initially came in to get my 2017 Nissan Sentra SR serviced and walked out with a 2019 Nissan Sentra SV Special Edition , with cheaper car payments a I initially came in to get my 2017 Nissan Sentra SR serviced and walked out with a 2019 Nissan Sentra SV Special Edition , with cheaper car payments and so many more options . Randall (my salesman) was amazing, he was literally a God sent . I recommend any and everyone to stop by and speak with him . More
SERVICE PERSONNEL The service personnel were very professional and courteous. They explained everything about the problem with my truck. I will bring my truck in again The service personnel were very professional and courteous. They explained everything about the problem with my truck. I will bring my truck in again for service. More
Oil change I always used a neighborhood oil change facility, but after the competitive price and fast service, I am changing to your dealership. Happy with servi I always used a neighborhood oil change facility, but after the competitive price and fast service, I am changing to your dealership. Happy with service and friendly staff More
Outstanding customer service I brought my Nissan Rogue in for a seat belt issue and was greeted by a very upbeat and concerned service adviser by the name of Kurt Krueger. He dea I brought my Nissan Rogue in for a seat belt issue and was greeted by a very upbeat and concerned service adviser by the name of Kurt Krueger. He dealt with my concerns and had part ordered . I was then contacted when part came in and set up an appointment. Service was done very quickly and my issues resolved. Such a great place to work with. 5 stars all the way! More
Great Dealership Service Appointment Spoke with Jerimy on Saturday regarding setting up an appointment, he scheduled me in for Monday at 7am, Checked me in and I was out the door by 9:00 Spoke with Jerimy on Saturday regarding setting up an appointment, he scheduled me in for Monday at 7am, Checked me in and I was out the door by 9:00 because I also needed Rear brake pads. More
Very professional and reasonable pricing I had a transmission failure and had the car towed to Bill Kay Nissan. All the transactions and estimates were handled long distance by phone, as I w I had a transmission failure and had the car towed to Bill Kay Nissan. All the transactions and estimates were handled long distance by phone, as I was in Michigan. The final price was lower than what was quoted and there were no hidden charges. Ric was great to work with. More
My paper work has wrong car on it. Customers should have the options to get a carwash. Your carwash left dirty water spots on my car. Had to get it rewash. I have a 2014 Sentra. The 2 Customers should have the options to get a carwash. Your carwash left dirty water spots on my car. Had to get it rewash. I have a 2014 Sentra. The 2013 Sentra was total in 2015. R/O# 36034914/1 9/04/19 More
First Time Nissan Purchase Fabulous experience purchasing a Nissan Rogue. Tim, our salesman, provided a comprehensive description of the features of the Rogue without aggressive Fabulous experience purchasing a Nissan Rogue. Tim, our salesman, provided a comprehensive description of the features of the Rogue without aggressively pushing for a sale. Kim. the credit manager, efficiently processed the required paperwork and thoroughly explained additional available options. We were impressed with Carl Blomsterburg's friendliness and attention to the service we were provided More