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Bill Kay Nissan

Downers Grove, IL

4.6
2,582 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,582 reviews

August 15, 2019

Great as always Took in for oil change and noise in frong end. Got oil done and nouse will be new rotors next round. Also recommended new cabin and air filters. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 15, 2019 -

Bill Kay Nissan responded

Thank you for a Fantastic star rating!!!!!!!!!!!!!!!!!

August 14, 2019

Served with honor and integrity Excellent service by Artur D. and the Manager, Garrett. We are Missionaries on study here and looking for an affordable car. Both Artur and Garrett ha More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Soderlund
Aug 15, 2019 -

Bill Kay Nissan responded

We strive for 100% satisfaction, And it is great to see you had such a positive experience.

August 12, 2019

Extremely Helpful The staff bent over backward to help my son get the lowest possible monthly payments and added some benefits besides! We are both very pleased with th More

by Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia, Kim Golden
Aug 12, 2019 -

Bill Kay Nissan responded

Thank you for your kind words and outstanding star rating.

August 12, 2019

Awesome Service I would recommend them to all of my friends. My experience was pleasant and expedient. I would return for my car buying and repair needs. More

by PEDRORICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Aug 12, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic star rating!!!!!!!

August 12, 2019

Warranty work It took 3 days to fix transmission. No loaner car offered. Was told none where available when I asked for one. Big inconvenience for me. More

by NomoreNissan
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 14, 2019 -

Bill Kay Nissan responded

I would like to apologize for any misunderstanding that occurred doing your visit. Please if you could call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221. Would Like a chance to turn this around.

August 09, 2019

Great service Jeremy in service is the best..worked with him before and im always happy to deal with Jeremy. He always keeps me informed! Thanks Jeremy More

by WAXSALAMANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Jerimy Witt, Kim Golden
Aug 09, 2019 -

Bill Kay Nissan responded

Thank you for a Fantastic star rating!!!!!!!

August 08, 2019

My experience Garrett and John were flexible during the negotiating process for my 2018 Nissan Sentra but, it was very obvious when they were done with me and read More

by Mizzkt40
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Garrett Soderlund, John Little
Aug 08, 2019 -

Bill Kay Nissan responded

I would like to apologize for any and all issues that took place during your visit. Please if you could call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221

August 08, 2019

Surprise My Auto was returned sooner than promised. Waiting room is comfortable with TV, complementary coffee and other amenities. The wash rooms are convenien More

by FEH822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 08, 2019 -

Bill Kay Nissan responded

Thank you for your kind words and outstanding star rating!!!!!

August 05, 2019

Fast and professional They were fast and accurate in their work. The price was very fair, and i always aprreciate the friendly service. I would recommend this crew to fami More

by DanielT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric
Aug 05, 2019 -

Bill Kay Nissan responded

Outstanding! We appreciate your kind words .

August 05, 2019

Excellent communication and top notch service by Brian! I Love that Jerimy was texting me as it's quicker than a call for me. Quick, easy and great service from technician Brian D! Highly recommend Bill Kay More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian D, Jerimy Witt
Aug 05, 2019 -

Bill Kay Nissan responded

Very kind words, We thank you for a outstanding Rating.

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