
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Purchased a new 2019 Nissan Altima- AWD Great Dealership! I will return for my next purchase! A great vehicle, worked w/ great people & got a fair price.i have used the service Dept here- al Great Dealership! I will return for my next purchase! A great vehicle, worked w/ great people & got a fair price.i have used the service Dept here- also excellent! More
Friendly but felt dishonest We own a 2011 Nissan Rogue. Had it in for multipoint inspection and recommended services in May 2019. Spoke specifically with service asking them to We own a 2011 Nissan Rogue. Had it in for multipoint inspection and recommended services in May 2019. Spoke specifically with service asking them to check everything they could as our extended warranty was expiring at end of June. They insisted all was fine. End of June had it in for oil change and now suddenly it has leaky axels to the tune of $2200. Find it very hard to believe that didn’t exist a month earlier. Nor in December 2018 when it was also in for service. More
Quick available appontments Fast access for service including the weekends and they are on time.with their scheduling. They keep you posted on the status of the work and costs Fast access for service including the weekends and they are on time.with their scheduling. They keep you posted on the status of the work and costs More
Fixed an unusual problem. These guys were outstanding ! Fixed a crazy electronic problem. Happy with the loaner car and especially with the attitude towards the customer. Loo These guys were outstanding ! Fixed a crazy electronic problem. Happy with the loaner car and especially with the attitude towards the customer. Looking forward to dealing with them from now on More
Recall repair Service department was very courteous and friendly. They were aware I was waiting and they kept me advise of the status of the repair. Met with Bren Service department was very courteous and friendly. They were aware I was waiting and they kept me advise of the status of the repair. Met with Brenden while waiting-he answered all of my questions and showed me several of the Parhfinders I was interested in seeing. It may be a couple of months-September or October before I am ready to buy. More
Great job I took my car to dealer ,because my car light was on, they check what was the problem,explain to me what they going to do,order my part,call next day I took my car to dealer ,because my car light was on, they check what was the problem,explain to me what they going to do,order my part,call next day that part is in,fix was fast, More
In and Out Quickly Had an appointment for an oil change. My car was serviced quickly. I love that it is always freshly washed when they give it back to me! Had an appointment for an oil change. My car was serviced quickly. I love that it is always freshly washed when they give it back to me! More
Todays service was very fast I get my car serviced here every time. Sometimes it takes a little longer then others, but overall the service is good, I dealt with Rick today and he I get my car serviced here every time. Sometimes it takes a little longer then others, but overall the service is good, I dealt with Rick today and he was great. Very professional, very pleasant. I am thinking about buying another car in the next 6 months and his attitude may have convinced me to come back here to buy it. When I went to pay it took about 10 minutes due to the fact the credit card system wasn't working. In that ten minutes not one word was said to me why I was waiting so long, even though the woman was sitting right in front of me. I could see that she was having issues, but a quick "were having problems, this will take a few minutes" would have been nice. More
Quick service Great job getting the work done in a timely matter!! :) thanks so much! The waiting area was comfortable and quiet. I was able to get some work done w Great job getting the work done in a timely matter!! :) thanks so much! The waiting area was comfortable and quiet. I was able to get some work done without distractions More
Very good services A very friendly and professional people. Very good services and on time as promised. I would be glad to come back again and again if possible. Thank y A very friendly and professional people. Very good services and on time as promised. I would be glad to come back again and again if possible. Thank you Bill kay More