
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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In and Out Quickly Had an appointment for an oil change. My car was serviced quickly. I love that it is always freshly washed when they give it back to me! Had an appointment for an oil change. My car was serviced quickly. I love that it is always freshly washed when they give it back to me! More
Todays service was very fast I get my car serviced here every time. Sometimes it takes a little longer then others, but overall the service is good, I dealt with Rick today and he I get my car serviced here every time. Sometimes it takes a little longer then others, but overall the service is good, I dealt with Rick today and he was great. Very professional, very pleasant. I am thinking about buying another car in the next 6 months and his attitude may have convinced me to come back here to buy it. When I went to pay it took about 10 minutes due to the fact the credit card system wasn't working. In that ten minutes not one word was said to me why I was waiting so long, even though the woman was sitting right in front of me. I could see that she was having issues, but a quick "were having problems, this will take a few minutes" would have been nice. More
Quick service Great job getting the work done in a timely matter!! :) thanks so much! The waiting area was comfortable and quiet. I was able to get some work done w Great job getting the work done in a timely matter!! :) thanks so much! The waiting area was comfortable and quiet. I was able to get some work done without distractions More
Very good services A very friendly and professional people. Very good services and on time as promised. I would be glad to come back again and again if possible. Thank y A very friendly and professional people. Very good services and on time as promised. I would be glad to come back again and again if possible. Thank you Bill kay More
Excellent Service I went into the dealership not anticipating going home with a new car the same day but with the help of Brendan and a few other associates I was able I went into the dealership not anticipating going home with a new car the same day but with the help of Brendan and a few other associates I was able to walk out with a brand new car at the price I wanted. More
New car Very nice people just not Steve but the other sale people. Nick and Steve was very honest with me on my deal. The process was very fast and easy . Very nice people just not Steve but the other sale people. Nick and Steve was very honest with me on my deal. The process was very fast and easy . More
Business as usual All work that I expected was done quickly. They found a couple other problems that needed addressing and explained why. They said that they would ne All work that I expected was done quickly. They found a couple other problems that needed addressing and explained why. They said that they would need the car longer to do that work and offered a free loaner. They actually finished the work earlier than they thought and I had the car back the next day. More
Timely and reasonable The scheduled service was completed in a timely fashion. More importantly, the suggested service helped resolve problems I had been having intermittan The scheduled service was completed in a timely fashion. More importantly, the suggested service helped resolve problems I had been having intermittantly. Will probably use this dealership for future service. More
Great personality by Rick in service Rick was very pleasant and responsive to my questions . He also was very helpful in faxing the documents to the 2 companies I needed for reimbursement Rick was very pleasant and responsive to my questions . He also was very helpful in faxing the documents to the 2 companies I needed for reimbursement. More
Recommend Service Department The Bill Kay service department has the most friendly, polite, helpful and concerning professionals. Kurt Krueger made me feel like a valued customer The Bill Kay service department has the most friendly, polite, helpful and concerning professionals. Kurt Krueger made me feel like a valued customer instead of just a number. He took the time to make sure my car was "diagnosed properly". (My car was misdiagnosed wrong 2 time by other shops). I thank Kurt K and his manager for all the help and assistance needed to get the job done. A beautiful loaner car was provided while an extensive repair was made. (Blower assembly for air condition) More