Bill Kay Nissan

Excellent Service I went into the dealership not anticipating going home with a new car the same day but with the help of Brendan and a few other associates I was able I went into the dealership not anticipating going home with a new car the same day but with the help of Brendan and a few other associates I was able to walk out with a brand new car at the price I wanted. More

New car Very nice people just not Steve but the other sale people. Nick and Steve was very honest with me on my deal. The process was very fast and easy . Very nice people just not Steve but the other sale people. Nick and Steve was very honest with me on my deal. The process was very fast and easy . More

Business as usual All work that I expected was done quickly. They found a couple other problems that needed addressing and explained why. They said that they would ne All work that I expected was done quickly. They found a couple other problems that needed addressing and explained why. They said that they would need the car longer to do that work and offered a free loaner. They actually finished the work earlier than they thought and I had the car back the next day. More

Timely and reasonable The scheduled service was completed in a timely fashion. More importantly, the suggested service helped resolve problems I had been having intermittan The scheduled service was completed in a timely fashion. More importantly, the suggested service helped resolve problems I had been having intermittantly. Will probably use this dealership for future service. More

Great personality by Rick in service Rick was very pleasant and responsive to my questions . He also was very helpful in faxing the documents to the 2 companies I needed for reimbursement Rick was very pleasant and responsive to my questions . He also was very helpful in faxing the documents to the 2 companies I needed for reimbursement. More

Recommend Service Department The Bill Kay service department has the most friendly, polite, helpful and concerning professionals. Kurt Krueger made me feel like a valued customer The Bill Kay service department has the most friendly, polite, helpful and concerning professionals. Kurt Krueger made me feel like a valued customer instead of just a number. He took the time to make sure my car was "diagnosed properly". (My car was misdiagnosed wrong 2 time by other shops). I thank Kurt K and his manager for all the help and assistance needed to get the job done. A beautiful loaner car was provided while an extensive repair was made. (Blower assembly for air condition) More

Rude service guy I had scheduled an app for a sensor replacement. I had requested a shuttle from the dealer to my job and back. However when the car was done Fernando I had scheduled an app for a sensor replacement. I had requested a shuttle from the dealer to my job and back. However when the car was done Fernando called me letting me know and when I asked him I needed a ride back he said there was nothing he could do because the shuttle guys weren’t there and he put many more excuses and then proceeded to hang up on me. I called again and another service guy answered and he was able to get the shuttle to my job, I don’t understand why Fernando couldn’t do that. More

Customer Service The team, selection, quality and atmosphere were on point. I worked with Giovani who was incredibly helpful, he found me the exact vehicle I was in th The team, selection, quality and atmosphere were on point. I worked with Giovani who was incredibly helpful, he found me the exact vehicle I was in the market for before I even knew what I was looking for. He made it possible to stay in my budget, get extra perks and walk away extremely satisfied. I’d highly recommend this location and Giovanni especially for anyone in the market. He is a solid, genuine and helpful individual. More

Recommend Dealer Excellent dealership. Salesman, Arthur was helpful and not pushy. Their whole team worked on the deal in a professional manner. Bought and Sold many v Excellent dealership. Salesman, Arthur was helpful and not pushy. Their whole team worked on the deal in a professional manner. Bought and Sold many vehicles in my life, and the experience at Bill Kay ranks among the top. I would go back, and would recommend them without hesitation. Purchased a vehicle at Bill May Chevy over a decade ago, and that experience was excellent as well. So I think that shows consistency of the Bill Kay brand. More

They were most courteous and professional We needed multiple repairs which were all attended to with an eye to keeping cost within our budget. The loaner car was a lifesaver but a happy, unexp We needed multiple repairs which were all attended to with an eye to keeping cost within our budget. The loaner car was a lifesaver but a happy, unexpected detail was the IPass feature. Much appreciated! More