
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bill Kay Nissan does it again! I have been leasing cars from Bill Kay since 2003 and they have continued to exceed my expectations. This is the third car I have leased with Tim and I have been leasing cars from Bill Kay since 2003 and they have continued to exceed my expectations. This is the third car I have leased with Tim and I hope he is around for the next one. He is very helpful does not pressure me into something I do not want. The process was easy and I driving home with my new car in about 2 hours. More
Bill Kay Nissan. " Take it and deal with it " Long story short. Finance manager crashed my car prior to my purchase and the fixed it at Bill Kay Buick Collision Center. Had to bring car back a c Long story short. Finance manager crashed my car prior to my purchase and the fixed it at Bill Kay Buick Collision Center. Had to bring car back a couple times and still work is not correct. They will cover anything mechanical but the body work I was told that, that is all they would do and that they will not work on my car any more and I have to accept it and that's it. I was told pretty much that I should not expect quality and that I would never be happy with the work so I had to take my car and accept it. Now I'm stuck with a car with a dull bumper and door and poor quality work and have to "deal with it" . Cant even see a reflection in the paint. What ever happen to restore to pre-accident condition. New motto should be " Bill Kay Nissan , Deal With It " More
Enjoyed my overall experience Randell was a great salesman! I gave him my situation and what I could work with and he tried his best to help me and to give me a good deal. Randell was a great salesman! I gave him my situation and what I could work with and he tried his best to help me and to give me a good deal. More
Versa trans replacement covered under warranty. Rick (service manager) retrieved archived VIN, assessed problem, verified warranty, ordered part(s), arranged a loaner, & returned repaired Versa all Rick (service manager) retrieved archived VIN, assessed problem, verified warranty, ordered part(s), arranged a loaner, & returned repaired Versa all within 24 hours. My HERO! More
purchase new car. Great service and product. Friendly, customer oriented. Reasonable price. Sufficient numbers of available choices. Good location easy to find. Clear Great service and product. Friendly, customer oriented. Reasonable price. Sufficient numbers of available choices. Good location easy to find. Clear show room. Knowledgeable and professional sales people. More
Great service ! Thank you! My vehicle is running smoothly. I will be back again. The service team was very professional. The appointment setters were very polite. ! Thank you! My vehicle is running smoothly. I will be back again. The service team was very professional. The appointment setters were very polite. More
Last minute save! Replaced tired and sealed another The service center helped me out of a pinch especially with it being memorial day weekend. Was able to buy a new tire and get a tire sealed from havin The service center helped me out of a pinch especially with it being memorial day weekend. Was able to buy a new tire and get a tire sealed from having a nail in it. Thanks Kurt for all your help and friendliness! More
Customer review re service 2nd and last time I’m doing this review. Service excellent. Very efficient. Seem to always want what’s best for the customer. Professional, know what 2nd and last time I’m doing this review. Service excellent. Very efficient. Seem to always want what’s best for the customer. Professional, know what they’re doing. I trust them to do their very best. I think they always have More
Very thankful with Fernando Hidalgo for his great service f Very thankful with Fernando Hidalgo for his great service thank you very much and also thanks to manager Justin for his wonderful help as well Very thankful with Fernando Hidalgo for his great service thank you very much and also thanks to manager Justin for his wonderful help as well More
Excellent Staff Everyone in the service department are fast, friendly, and explain everything to you. Downers Grove, IL Nissan is the best. I will continue to tell ev Everyone in the service department are fast, friendly, and explain everything to you. Downers Grove, IL Nissan is the best. I will continue to tell everyone I know. More