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Bill Kay Nissan

Downers Grove, IL

4.6
2,581 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,581 reviews

June 04, 2019

Bill Kay Nissan does it again! I have been leasing cars from Bill Kay since 2003 and they have continued to exceed my expectations. This is the third car I have leased with Tim and More

by JGPATT60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jun 15, 2019 -

Bill Kay Nissan responded

So glade you had such a positive experience!!!!!!

June 01, 2019

Bill Kay Nissan. " Take it and deal with it " Long story short. Finance manager crashed my car prior to my purchase and the fixed it at Bill Kay Buick Collision Center. Had to bring car back a c More

by Zeee220
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Donald Jorman
Jun 13, 2019 -

Bill Kay Nissan responded

Sorry we could not make you happy, We did our best.

June 01, 2019

Enjoyed my overall experience Randell was a great salesman! I gave him my situation and what I could work with and he tried his best to help me and to give me a good deal. More

by Lreyes12588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Caldwell
Jun 15, 2019 -

Bill Kay Nissan responded

We're so glad that we were able to help. Thank you

May 30, 2019

Versa trans replacement covered under warranty. Rick (service manager) retrieved archived VIN, assessed problem, verified warranty, ordered part(s), arranged a loaner, & returned repaired Versa all More

by Abe3077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 15, 2019 -

Bill Kay Nissan responded

Thank you very much for a outstanding rating!!!!!!

May 29, 2019

purchase new car. Great service and product. Friendly, customer oriented. Reasonable price. Sufficient numbers of available choices. Good location easy to find. Clear More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose at finance.
Jun 15, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic rating!!!!!

May 29, 2019

Great service ! Thank you! My vehicle is running smoothly. I will be back again. The service team was very professional. The appointment setters were very polite. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
Jun 15, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic rating!!!

May 28, 2019

Last minute save! Replaced tired and sealed another The service center helped me out of a pinch especially with it being memorial day weekend. Was able to buy a new tire and get a tire sealed from havin More

by BGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
Jun 15, 2019 -

Bill Kay Nissan responded

we're so glad that we were able to go above and beyond your expectations.

May 27, 2019

Customer review re service 2nd and last time I’m doing this review. Service excellent. Very efficient. Seem to always want what’s best for the customer. Professional, know what More

by GUYBUGS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Did not deal with any other. Re price. I have no other basis for comparison. I come here because I trust the service Dept , Jerimy Witt, Kim Golden
Jun 15, 2019 -

Bill Kay Nissan responded

Thank you for a #1 rating!!!!

May 27, 2019

Very thankful with Fernando Hidalgo for his great service f Very thankful with Fernando Hidalgo for his great service thank you very much and also thanks to manager Justin for his wonderful help as well More

by Jake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
May 27, 2019

Excellent Staff Everyone in the service department are fast, friendly, and explain everything to you. Downers Grove, IL Nissan is the best. I will continue to tell ev More

by Keda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt in service
Jun 15, 2019 -

Bill Kay Nissan responded

Thank you for your kind comments,

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