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Bill Kay Nissan
Downers Grove, IL
2,588 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,588 reviews
May 30, 2019
Versa trans replacement covered under warranty. Rick (service manager) retrieved archived VIN, assessed problem, verified warranty, ordered part(s), arranged a loaner, & returned repaired Versa all Rick (service manager) retrieved archived VIN, assessed problem, verified warranty, ordered part(s), arranged a loaner, & returned repaired Versa all within 24 hours. My HERO! More
by Abe3077
Verified CustomerEmployees Worked With
Rick
May 29, 2019
Great service ! Thank you! My vehicle is running smoothly. I will be back again. The service team was very professional. The appointment setters were very polite. ! Thank you! My vehicle is running smoothly. I will be back again. The service team was very professional. The appointment setters were very polite. More
by Liz
Employees Worked With
Jerimy Witt, Fernando Hidalgo
May 29, 2019
purchase new car. Great service and product. Friendly, customer oriented. Reasonable price. Sufficient numbers of available choices. Good location easy to find. Clear Great service and product. Friendly, customer oriented. Reasonable price. Sufficient numbers of available choices. Good location easy to find. Clear show room. Knowledgeable and professional sales people. More
by larry
May 28, 2019
Last minute save! Replaced tired and sealed another The service center helped me out of a pinch especially with it being memorial day weekend. Was able to buy a new tire and get a tire sealed from havin The service center helped me out of a pinch especially with it being memorial day weekend. Was able to buy a new tire and get a tire sealed from having a nail in it. Thanks Kurt for all your help and friendliness! More
by BGREEN
Employees Worked With
Jerimy Witt, Fernando Hidalgo
May 27, 2019
Customer review re service 2nd and last time I’m doing this review. Service excellent. Very efficient. Seem to always want what’s best for the customer. Professional, know what 2nd and last time I’m doing this review. Service excellent. Very efficient. Seem to always want what’s best for the customer. Professional, know what they’re doing. I trust them to do their very best. I think they always have More
by GUYBUGS
Employees Worked With
Did not deal with any other. Re price. I have no other basis for comparison. I come here because I trust the service Dept , Jerimy Witt, Kim Golden
May 27, 2019
Very thankful with Fernando Hidalgo for his great service f Very thankful with Fernando Hidalgo for his great service thank you very much and also thanks to manager Justin for his wonderful help as well Very thankful with Fernando Hidalgo for his great service thank you very much and also thanks to manager Justin for his wonderful help as well More
by Jake
Employees Worked With
Fernando Hidalgo
May 27, 2019
Excellent Staff Everyone in the service department are fast, friendly, and explain everything to you. Downers Grove, IL Nissan is the best. I will continue to tell ev Everyone in the service department are fast, friendly, and explain everything to you. Downers Grove, IL Nissan is the best. I will continue to tell everyone I know. More
by Keda
Employees Worked With
Kurt in service
May 23, 2019
Needed to get out quickly, they responded I didn't have much time and was concerned, but they got me out quickly and ahead of schedule. I was very pleased that they understood my concerns. I didn't have much time and was concerned, but they got me out quickly and ahead of schedule. I was very pleased that they understood my concerns. More
by VALTOY
Employees Worked With
Jerimy Witt
May 23, 2019
Amazing service Great team, makes you feel like family not just a guest. Everyone extremely nice and caring. Steve and Paul are the real deal. Everyone is trying to h Great team, makes you feel like family not just a guest. Everyone extremely nice and caring. Steve and Paul are the real deal. Everyone is trying to help ensure your happy and getting what you want instead of just trying to get a sale and rip you off. Will definitely return next time in the market for a vehicle. More
by Tmasonw
May 21, 2019
Ended up not going with Nissan but dealership recommended I went out of my way to go back to this dealership with the hopes to buy a Nissan. Unfortunately, the car didn't work out for my needs but I would go I went out of my way to go back to this dealership with the hopes to buy a Nissan. Unfortunately, the car didn't work out for my needs but I would go back to this dealership if I want a Nissan in the future! Randall and Nick were extremely professional, remembered my health concerns and went above and beyond to help me find a car to meet my family's needs. Not all dealerships did that with me during my test runs and the fact that Randall remembered me when I came back a few weeks later and remembered the cars I had issues with AND what the issue was (even when I didn't remember because I was testing so many cars when I first went there) was extremely impressive. Randall even brought a car over to me from a sister dealership in hopes that the car seat would meet my needs. He went above and beyond what my expectations were I was disappointed I couldn't buy a car from him. More
by Gimpy Gal
