
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Oil change, tire rotation Made an appointment, my car was serviced promptly. Rick the service man was very courteous & pleasant. My sales rep Tim Anzalone was also very helpful Made an appointment, my car was serviced promptly. Rick the service man was very courteous & pleasant. My sales rep Tim Anzalone was also very helpful! More
Altima purchase All were very professional. Very seemless transaction. Thanks for making the process go easily. Finance and lease process were also very easy. A All were very professional. Very seemless transaction. Thanks for making the process go easily. Finance and lease process were also very easy. Appreciate the service. More
Damaged my rims. I went in to get my vehicle serviced and my car has only 6000 miles, and I got 3 out of my 4 rims scratched up and dealer doesn’t want to take respons I went in to get my vehicle serviced and my car has only 6000 miles, and I got 3 out of my 4 rims scratched up and dealer doesn’t want to take responsibility. I have bought multiple cars from here but for sure I won’t be going to Nissan anymore. More
Great customer service from door to door! I ought a 2019 Rogue from Khalil. He was very courteous, accommodating and did a great job in finding the exact match in terms of color, trim line, et I ought a 2019 Rogue from Khalil. He was very courteous, accommodating and did a great job in finding the exact match in terms of color, trim line, etc. Khalil was not pushy at all, answered all my questions patiently and made me feel right at home. He made the vehicle portion of the visit super easy! So did Kim in the financing end of things; she was also very helpful and courteous and made the financing end of the deal a breeze! More
Service Dropped car off at 8:00 am. I never heard from you so I called after 5:00. Vehicle was being driven. Why would you make me come back the next day, spe Dropped car off at 8:00 am. I never heard from you so I called after 5:00. Vehicle was being driven. Why would you make me come back the next day, spending money on an Uber, when I dropped it off first thing in the morning. And the problem with the transmission was not solved so I need to come back again. More
Very accommodating and easy to deal with. People are very nice and efficient in communication and follow up. We are very happy with Bill Kays sales team, finance team and service department. People are very nice and efficient in communication and follow up. We are very happy with Bill Kays sales team, finance team and service department. Thank you. More
Outstanding Service and very friendly. They are always professional, friendly, and more than fair. Jeremy, Ryan, and Fernando are great to deal with. I've been going to them for years now They are always professional, friendly, and more than fair. Jeremy, Ryan, and Fernando are great to deal with. I've been going to them for years now and have never had any issues with the work done. More
Great service! Excellent customer service, wide arrange of vehicles to choose from and pleasant people to deal with. Tim was awesome as usual and I love my new Nissa Excellent customer service, wide arrange of vehicles to choose from and pleasant people to deal with. Tim was awesome as usual and I love my new Nissan KICKS! More
Repair Process was excellent. Got a rental and was on my way to work right away called and easy pickup. No issues or waiting around makes life easy. Process was excellent. Got a rental and was on my way to work right away called and easy pickup. No issues or waiting around makes life easy. More
Consistently high level customer service I continue to be a loyal Bill Kay customer (now on vehicle #3) based on their consistently high quality work and excellent customer service. What make I continue to be a loyal Bill Kay customer (now on vehicle #3) based on their consistently high quality work and excellent customer service. What makes them unique is the trust level they work diligently to build with their customers. I will never have my Nissan serviced anywhere else. More