Bill Kay Nissan

Kind staff and quickly serviced I never have to wait whenever I go there, very courteous staff, the location is very convenient for me as well as serving times to be serviced. I never have to wait whenever I go there, very courteous staff, the location is very convenient for me as well as serving times to be serviced. More

The Best The service department is great. I got an appointment when I needed it. The work was done efficiently and well. I was also kept informed as the work p The service department is great. I got an appointment when I needed it. The work was done efficiently and well. I was also kept informed as the work progressed. More

Very profesional and always helpful Always profesional and friendly whoever I Need service on my Nissan Altima. A pleasure to. Come to The the dealer for service since 2013!!!!. I coul Always profesional and friendly whoever I Need service on my Nissan Altima. A pleasure to. Come to The the dealer for service since 2013!!!!. I couldn't ask for more. More

Would Not Recommend Basic questions couldn’t be answered by sales staff. Truck leaked oil and was just certified, but service hadn’t been addressed? I was told they would Basic questions couldn’t be answered by sales staff. Truck leaked oil and was just certified, but service hadn’t been addressed? I was told they would need another 3+ days to fix when it had been sitting on the lot for weeks. Parts that were supposed to be on the truck were not. The amount of time spent following up was ridiculous, finally took the truck to another dealership who fixed everything the same day. Would never recommend or return for service, what a hassle! Terrible experience More

Bill Kay Nissan experience. My experience at Bill Kay Nissan, was excellent. Tim made the experience very pleasant. He was very thorough, professional and extremely friendly. I w My experience at Bill Kay Nissan, was excellent. Tim made the experience very pleasant. He was very thorough, professional and extremely friendly. I was very happy. More

I have a love hate for this dealership I bought a new car. It has been broke and in the shop almost the entire time i owned it. I have owned it for 3 weeks. I have probably only driven it 7 I bought a new car. It has been broke and in the shop almost the entire time i owned it. I have owned it for 3 weeks. I have probably only driven it 7 times. The starter broke. The heated seats broke. The windows broke. The wipers were crappy. The remote start didnt work. The remote start didnt work again today. I hate the loaners i am put into. I bought the car for remote start. The loaner doesn't have it. It is the worst car i have ever bought! I will NEVER BUY A NISSAN! The people at the dealership are great. More

Customer service Advisors dont seem to care about issues that customers have when car is under warranty, they will not listen to customers issue, and report back to me Advisors dont seem to care about issues that customers have when car is under warranty, they will not listen to customers issue, and report back to mechanic. More

Good work promptly. Service dept rates 5 stars when I go there, fast, pleasant and reliable. But i gave them 4 stars overall because in recent months I have been unable t Service dept rates 5 stars when I go there, fast, pleasant and reliable. But i gave them 4 stars overall because in recent months I have been unable to reach anyone there by phone or email. I get perhaps robot notices saying I might need maintenance. But if I ask by phone and email ok what does my car need? No one ever responds. Gerald Crimmins More