
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good work promptly. Service dept rates 5 stars when I go there, fast, pleasant and reliable. But i gave them 4 stars overall because in recent months I have been unable t Service dept rates 5 stars when I go there, fast, pleasant and reliable. But i gave them 4 stars overall because in recent months I have been unable to reach anyone there by phone or email. I get perhaps robot notices saying I might need maintenance. But if I ask by phone and email ok what does my car need? No one ever responds. Gerald Crimmins More
Bill Kay Nissan Service Super as Always! My car needed service recently for a transmission issue; I was due for 40K service so I had that done as well. I made an online appointment for 2:30 i My car needed service recently for a transmission issue; I was due for 40K service so I had that done as well. I made an online appointment for 2:30 in the afternoon that same day (super easy to make an online appointment). Once I got there, they checked out the vehicle and identified what was wrong with the transmission and informed me that it was a warranty item, but the part would not be here until the next day; so I was able to get a loaner vehicle from them. Between the inspection, the explanation and securing the loaner car, I was out of there in under an hour. It was a super efficient experience. I have been in that service department many times of the years, and have always found it to be very well run. Fernando and Jerimy were prompt and helpful and took care of everything! More
Oil Change I came in for an oil change and I received excellent customer service. The service department and sales department are the best. I would recommend Bi I came in for an oil change and I received excellent customer service. The service department and sales department are the best. I would recommend Bill Kay to anyone I know. More
My experience with Nissan Mr Witt was very friendly and explained in details everything. Thank you so much for the transportation of my husband. We definitely will recommend th Mr Witt was very friendly and explained in details everything. Thank you so much for the transportation of my husband. We definitely will recommend this dealership to our friends and colleagues. More
Fair price and fast service The service team completed my scheduled service and identified an additional maintenance item that was serviced and all was done in a quick amount of The service team completed my scheduled service and identified an additional maintenance item that was serviced and all was done in a quick amount of time while I waited. More
Fantastic experience The whole experience was great- Luis was amazing and worked with us to find something just right. I took up most of his day and he was just the nicest The whole experience was great- Luis was amazing and worked with us to find something just right. I took up most of his day and he was just the nicest person ever, got me a great deal and sent me out way less stressed than I had walked in. More
He was a little rude Very unfriendly ........... .... .... ... .... ..... .... .... .... ... Poor customer service. There was another person in the front desk that didn Very unfriendly ........... .... .... ... .... ..... .... .... .... ... Poor customer service. There was another person in the front desk that didn’t even said hello, he kept talking with another employer More
My experience was great at Bill Kay. The service at Bill Kay was awesome, it took a while but I got a very nice vehicle. I want to Thank Donald Jorman. I even got a beautiful color. I enj The service at Bill Kay was awesome, it took a while but I got a very nice vehicle. I want to Thank Donald Jorman. I even got a beautiful color. I enjoy the new car. More
Kind Magic At Bill Kay Nissan!! Tonight magic happened for me at Bill Kay Nissan. I experienced genuine care, professionalism, attentiveness, fairness and real grace from every perso Tonight magic happened for me at Bill Kay Nissan. I experienced genuine care, professionalism, attentiveness, fairness and real grace from every person I met along the way to getting my dream deal I didn’t think could happen!! I felt so valued and listened to. I have been driving a long time and I have never had “the love” like this before, anywhere at anytime. These gentlemen touched my heart so much so that I am a customer here for life, along with my family and those I friends and colleagues I will tell going forward. Thank you, Ryan, Carl, Jose, and most of all Mike and Nick!!!! More
Rocky Raccoon Courtesy and kind manners is their goal. I definitely felt it! Oil change and tire rotation, in and out. They had coffee and water and comfortable s Courtesy and kind manners is their goal. I definitely felt it! Oil change and tire rotation, in and out. They had coffee and water and comfortable seating. More