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Bill Kay Nissan
Downers Grove, IL
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,578 reviews
February 06, 2019
Knowledgeable staff Our sales person was very knowledgeable about the vehicles we were looking at and pointed out the changes in the car from the previous one I had owned Our sales person was very knowledgeable about the vehicles we were looking at and pointed out the changes in the car from the previous one I had owned. Staff was friendly and helpful. I have purchased two cars from this dealership and would go back again. More
by Dlm
February 04, 2019
Oil change/ tire rotation Fernando has helped me for about a year and is always very efficient and helpful and keeps in touch through out the visit with you Fernando has helped me for about a year and is always very efficient and helpful and keeps in touch through out the visit with you More
by kathy8539
Verified CustomerEmployees Worked With
Fernando Hidalgo
February 02, 2019
The experience was great Bill Kay Nissan has been very helpful from the start, great staff, very knowledgeable and great customer service. I would recommend their staff and f Bill Kay Nissan has been very helpful from the start, great staff, very knowledgeable and great customer service. I would recommend their staff and facilities to everyone. More
by SPIZZ74
Employees Worked With
Jerimy Witt
January 31, 2019
Good Experience Everyone was very helpful and friendly. I liked that they weren’t too pushy. I felt secure with my decision. The only had one hiccup, but it was minor Everyone was very helpful and friendly. I liked that they weren’t too pushy. I felt secure with my decision. The only had one hiccup, but it was minor. More
by aeure
Employees Worked With
Kim Golden, Jim Sheedy
January 30, 2019
Service I scheduled an appointment online which was actually very easy to do & I dropped my car off. It took longer than I anticipated but I’m satisfied with I scheduled an appointment online which was actually very easy to do & I dropped my car off. It took longer than I anticipated but I’m satisfied with the service. More
by derrickmcneal
Employees Worked With
Fernando Hidalgo
January 26, 2019
Routine maintenance Brought my car in for oil change and engine flush later half of the morning. I came back for car at my convenience later that afternoon. However, car Brought my car in for oil change and engine flush later half of the morning. I came back for car at my convenience later that afternoon. However, car was ready to go before lunch. More
by isusa94
Employees Worked With
Cashier was nice and friendly. , Jerimy Witt
January 24, 2019
It was a great service experience Fernando was an excellent service person. He may things so much easier. I’d definitely go back to service my car again. Thank you Fernando! Fernando was an excellent service person. He may things so much easier. I’d definitely go back to service my car again. Thank you Fernando! More
by MIAMISYK
Employees Worked With
Fernando Hidalgo
January 23, 2019
Great service as always Service at Bill Kay is great, as it always is. Days job, excellent communication, and quality overall. Everyone does their job well and with a smile. Service at Bill Kay is great, as it always is. Days job, excellent communication, and quality overall. Everyone does their job well and with a smile. Thanks! More
by BRIANBELLIE
Employees Worked With
Jerimy Witt, Fernando Hidalgo
January 20, 2019
Excellent customer service and very informative Ryan was very professional really knowledgeable and super polite Ryan made sure I was comfortable he made sure I knew where the water and coffee he ma Ryan was very professional really knowledgeable and super polite Ryan made sure I was comfortable he made sure I knew where the water and coffee he made sure I understood the price list and everything he did or I needed on my car I didn't have to wait long I sat down he and he called my name for service More
by TIFFMONE
Employees Worked With
Ryan in-service don't know the last name erased it sorry
January 18, 2019
Courteous staff but work was a bit pricey. Courteous staff, but maintenance is costly. Clean place. Convenient to pull car right in. Work was completed in timely fashion. I had to take an Ub Courteous staff, but maintenance is costly. Clean place. Convenient to pull car right in. Work was completed in timely fashion. I had to take an Uber home due to emergency, but porter was available to pick me up & bring me back. Overall good experience & will continue doing business with them. More
by UTILITY71
Employees Worked With
Ryan in Service Dept, Rick Klaves, Jerimy Witt
