Bill Kay Nissan

Fix a problem with head lamps I had a 9 AM appt but they did not begin to work on my car until 10:15. I had to sit in the waiting room for over an hour for nothing. I resent th I had a 9 AM appt but they did not begin to work on my car until 10:15. I had to sit in the waiting room for over an hour for nothing. I resent that waste of my time. If you knew you would not be able to work on my car until 10 then why tell me I had a 9 AM appt. When they were finished with servicing my car it sat for over a half hour until I asked why. WASTE OF TIME. If you wanted me to leave the car for the day then tell me. I spent over four hours in your waiting room. Another personal matter... when I used the restroom there was NO toilet paper or towels and when I informed the service agent nothing happened until another sales person used the restroom and replace the materials. That is not good customer service. More

NIssan Sentra Salesman did a good job with not putting too much pressure on me I was able to drive the car and did have the features explained Salesman did a good job with not putting too much pressure on me I was able to drive the car and did have the features explained More

Service The service person got me right in and told me exactly what I needed and took care of it in about 2 hours and I was out the door The service person got me right in and told me exactly what I needed and took care of it in about 2 hours and I was out the door More

Bill Kay Nissan Review Having just bought my 2nd vehicle here, the staff at this dealership do everything humanly possible to offer courteous services. The process was not o Having just bought my 2nd vehicle here, the staff at this dealership do everything humanly possible to offer courteous services. The process was not only straightforward and honest but from the moment I walked in to the moment I drove away, all paperwork and formalities were handled concisely with a ruthless efficiency. I have recommended this dealership to family and would do the same to any stranger. More

So simple Got in, everything was ready to go and you got me out in no time. It couldn’t have been any easier. Perfect job and great experience. Got in, everything was ready to go and you got me out in no time. It couldn’t have been any easier. Perfect job and great experience. More

Same day appt for frt/rear brakes Requested same day appt for frt/rear brakes - made early morning call for requested service, excellent responsiveness -dropped off before 11am - ready Requested same day appt for frt/rear brakes - made early morning call for requested service, excellent responsiveness -dropped off before 11am - ready by 2:15pm- later pick up time if necessary. Jerimy always willing to answer my concerns & very easy & approachable to work with. More

Recent Service Great job at the service center. Work was timely and quoted accurately. Very happy with the effort put forth and the flow of information and updates Great job at the service center. Work was timely and quoted accurately. Very happy with the effort put forth and the flow of information and updates on my car. More

Everyone is so nice no high pressure, just great. Everyone was GREAT Glad I stopped in. Paul could not be more pleasant,very nice young man. I Wish him the best in life. Nike was great also, hope hi Everyone was GREAT Glad I stopped in. Paul could not be more pleasant,very nice young man. I Wish him the best in life. Nike was great also, hope his back feels better. More

Great ! No hidden times car ready when stated Cost what was originally quoted Honored expired coupon Friendly staff, answered all questions about working No hidden times car ready when stated Cost what was originally quoted Honored expired coupon Friendly staff, answered all questions about workings of car not dealt with when purchased Thank you More

Nissan rocks! I’m appreciate Steve and the time he took explaining all the features on my Nissan Rouge. Steve was vey knowledgeable about all the features and set I’m appreciate Steve and the time he took explaining all the features on my Nissan Rouge. Steve was vey knowledgeable about all the features and set up my phone so I was ready to use it when I left in my NEW Rouge. Financing went smoothly and Kim was knowledge about extended warranties. She set me up with an extended warrant that fit my needs. More