
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good service 25 words long? Really what is this a book report?My service was good. I think their fair, fast and friendly, nuff said! Thank you! 25 words long? Really what is this a book report?My service was good. I think their fair, fast and friendly, nuff said! Thank you! More
Quick simple service I made an appointment for an oil change, I was in and out in 35 minutes! The cost of the oil change was a bit more than I remembered but overall I’m h I made an appointment for an oil change, I was in and out in 35 minutes! The cost of the oil change was a bit more than I remembered but overall I’m happy. More
Highly recommend! Every time I bring my vehicle in to this service center it has been a great experience. The staff is very knowledgeable, thorough, professional and qu Every time I bring my vehicle in to this service center it has been a great experience. The staff is very knowledgeable, thorough, professional and quick. Highly recommend! More
Amazing. Best customer service ever from start to finish. As a repeat customer i was warmed welcomed and was completely satisfied with Steve. Kim. And Nick's Best customer service ever from start to finish. As a repeat customer i was warmed welcomed and was completely satisfied with Steve. Kim. And Nick's hard work to get the best possible deal that worked for me and my family. GREAT JOB BILL KAY NISSAN! More
Tim is the man! Best car buying expierence I’ve ever had. Tim has sold me a few cars over the years and is the only person I will work with. He is trustworthy, knowle Best car buying expierence I’ve ever had. Tim has sold me a few cars over the years and is the only person I will work with. He is trustworthy, knowledgeable and caring, always a pleasure doing business with him. More
Easier but still surprises Why can’t dealers ever be honest about their pricing? They tell you a price over phone or email, then you get there and “oh, that’s assuming you quali Why can’t dealers ever be honest about their pricing? They tell you a price over phone or email, then you get there and “oh, that’s assuming you qualify for all these incentives”. Why can’t you be upfront about that? It wouldn’t be a deal breaker, but at least I’d know walking in what the real deal is. Then, there’s all the word salad about why you should definitely use Nissan financing. No effort to get someone happy with their purchase, it’s just a take it or leave it approach. Then they tell you it’s because they’re so busy that things slip through. That’s not good customer service. Thats not how you build customer loyalty. That’s what drives people to places like carmax, where everything is more transparent. More
Love this place! This dealership has a wonderful service department! They are always friendly and efficient! I just had to bring in my car for a recall but they treate This dealership has a wonderful service department! They are always friendly and efficient! I just had to bring in my car for a recall but they treated me like I was a valued customer. I highly recommend this service center! More
Great friendly service! Very friendly and great service all around.i would recommend them to anyone. Asked about trading in my 2012 Altima and without any pressure showed me Very friendly and great service all around.i would recommend them to anyone. Asked about trading in my 2012 Altima and without any pressure showed me the options. More
Jerimy was very helpful Dealer was very helpful and attentive. I will certainly be taking our Armada for any future needs to Bill Kay. Thanks again for the great experience. Dealer was very helpful and attentive. I will certainly be taking our Armada for any future needs to Bill Kay. Thanks again for the great experience. More
Always Courteous Bill Kay Nissan has always been our only dealer for about 10 years. Everyone is very knowledgeable, handles business professionally and makes us feel Bill Kay Nissan has always been our only dealer for about 10 years. Everyone is very knowledgeable, handles business professionally and makes us feel like family. We’re especially satisfied with the service department. The waiting room and show room are clean and comfortable. The sells people are warm and friendly. I’ve brought many brands of new cars. The Nissan Brand is second to none! More