
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service for Recall Ryan and the team that I worked with were helpful and timely. I was disappointed with the loaner car I was offered. It was much smaller than the vehi Ryan and the team that I worked with were helpful and timely. I was disappointed with the loaner car I was offered. It was much smaller than the vehicle we dropped off and was not clean when I received it. We ultimately were set up with a rental that met our expectations. One other item of note, we were not advised ahead of time that the repair work for the recall may require your vehicle be left for a couple of days. Not a deal breaker for the experience but would be good to know that heading in for the service evaluation. More
Great experience buying a new car I had a great experience at Bill Kay Nissan. Hannah, Nick and Kim were wonderful to work with. They made the process of finding a new car very quick a I had a great experience at Bill Kay Nissan. Hannah, Nick and Kim were wonderful to work with. They made the process of finding a new car very quick and easy. I ended up buying a 2018 Kicks and I love it. More
Consistent , excellent service. Always excellent service while I wait in a comfortable waiting area. I am periodically updated on the progress of my vehicle,which is comforting , and Always excellent service while I wait in a comfortable waiting area. I am periodically updated on the progress of my vehicle,which is comforting , and my vehicle is always wahed when the service is completed. More
Oil change I am satisfied with the service. The employee explained to me what had to be done and gave me recommendations for the future services and when they mu I am satisfied with the service. The employee explained to me what had to be done and gave me recommendations for the future services and when they must be done. He was very friendly and helpful. More
Too good to pass up Hannah was a very attentive and helpful sales person through out the process. She allowed us to make our own decisions while pointing us in the right Hannah was a very attentive and helpful sales person through out the process. She allowed us to make our own decisions while pointing us in the right direction. More
people care about you You have a great group of people that work for you. Friendly and make you ccomfortable. I had a knee replacement and instead of making me wait 3 hou You have a great group of people that work for you. Friendly and make you ccomfortable. I had a knee replacement and instead of making me wait 3 hours they gave me a car to go home. I really appreciated that. More
Excellent service from Fernando Every time that I've brought in my car to have it serviced Fernando has showed excellent customer service and answered all of my questions. Every time that I've brought in my car to have it serviced Fernando has showed excellent customer service and answered all of my questions. More
Khalil- Rock Star ( but likes progressive metal) Probably the best car buying experience I’ve ever had. Our sales person, Khalil, was incredibly easy to work with. I would be sure to reference him to Probably the best car buying experience I’ve ever had. Our sales person, Khalil, was incredibly easy to work with. I would be sure to reference him to anyone thinking about purchasing a vehicle from Bill Kay More
Had a great experience! Bill Kay Nissan was great! I had a very easy time with Tim, my salesman. He made the process of choosing a new Rouge to lease as easy as possible and Bill Kay Nissan was great! I had a very easy time with Tim, my salesman. He made the process of choosing a new Rouge to lease as easy as possible and all my needs were met! Everyone was extremely friendly and helpful! More
Fantastic Rich Jeremy and Justin always take care Of me and I appreciate it I'm handicapped and they always make sure is done correctly and on time and the ca Rich Jeremy and Justin always take care Of me and I appreciate it I'm handicapped and they always make sure is done correctly and on time and the car is always washed and clean More