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Bill Kay Nissan

Downers Grove, IL

4.6
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,576 reviews

May 24, 2018

LIAR LIAR PANTS ON FIRE Changed numbers after final deal on closing. Backed out destination charge on negotiations and added back in on signing. Waited 3 hr to get to signi More

by LIPSAREMOVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Augustine, Tony Casale, Kim Golden, Jim Sheedy
May 26, 2018 -

Bill Kay Nissan responded

I apologize for any misunderstanding regarding the pricing on your vehicle. If you would like to contact me directly, I will be happy to work with our General Manager to try and establish pricing that you are comfortable with. Thank you for your feedback! Kurt Augustine, Owner Loyalty Manager, Bill Kay Nissan, 630-969-3200, kurta@billkaynissan.com.

April 04, 2018

Awesome service I had a very pleasant experience with the employees at Bill Kay Nissan. They were easy to work with and extremely helpful for a first time car buyer. More

by M1240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Leon
Apr 05, 2018 -

Bill Kay Nissan responded

Thank you so much for the nice review! Welcome to the Bill Kay family!

March 22, 2018

Thanks Christian Leon I am grateful for your excellent customer service attitude. You made me feel comfortable and you took care of my needs plus more. Thank you More

by Russell Kimberly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Leon
Mar 23, 2018 -

Bill Kay Nissan responded

Thank you so much for the nice review! We appreciate your business!

March 18, 2018

Amazing customer service and vehicle knowledge! Steve B is the type of sales person you want to work with, and Nick Z made the deal happen! Steve was extremely knowledgeable when explaining the fe More

by Muranogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Bill Kay Nissan responded

Thank you for the great review! We appreciate your business!

March 10, 2018

Awesome Eperience! Steve B’s knowledge of the various features of the vehicle we were considering was outstanding. He let us take the vehicle for a second, solo test dri More

by Bradleyw70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2018 -

Bill Kay Nissan responded

Thank you so much for the great review! We appreciate your business!

March 01, 2018

Happy Customer I have been leasing vehicles with Nissan for years at a previous dealership and this was by far my best experience start to finish. I worked with Chri More

by Ammeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Leon, Tony Casale, Chris Dranka
Mar 01, 2018 -

Bill Kay Nissan responded

We're glad you had a great experience here! Thanks for the kind words! Welcome to the Bill Kay family!

February 20, 2018

Tim was very helpful and informative. Tim was very helpful and very informative. I feel very good about the new car I got. Will recommend him to all my family and friends More

by Pamdaly55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Bill Kay Nissan responded

Tim, and the rest of our team appreciate your business AND the great review!

February 20, 2018

The most excellent purchase experience we’ve ever had We stopped by to Bill Kay Nissan to purchase a new vehicle and we couldn’t have been more happier! Christian Leon and Justin Delgado took care of us i More

by Jose & Rosa Alfaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Leon
Feb 21, 2018 -

Bill Kay Nissan responded

Thank you for the kind words and the great review! Welcome to the Bill Kay family!

February 18, 2018

My All Time Favorite Dealership!! Fourth time I’ve come to Bill Kay Nissan for a car. I’ve been coming here over 20 years. Louis Ruiz my salesman was great, very nice man and not too p More

by Laura Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Ruiz Sr. , Chris Dranka
Feb 19, 2018 -

Bill Kay Nissan responded

Thank you so much for the nice review! We appreciate your loyalty, and are happy that you're part of our family!

February 05, 2018

Great Sales and Service Bill Kay Nissan is great. Always no hassle or haggle and great selection of new and used inventory. My first car was a 2005 Nissan Pathfinder. Today i More

by Downers Grove Sentra SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mallinder
Feb 19, 2018 -

Bill Kay Nissan responded

Thanks for the great review! We appreciate your loyalty!

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