
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Lugo,Jenise I absolutely love Bill Kay Nissan! I have enjoyed my car experience with the staff and Freddi has always been there since day one. He is a really big I absolutely love Bill Kay Nissan! I have enjoyed my car experience with the staff and Freddi has always been there since day one. He is a really big help, my first experience buying a new vehicle was amazing. He has helped me throughout this experience. I am definitely recommending customers to this location. Thank you once again! More
Great Employees! Wonderfully helpful! I hadn't planned on purchasing the day I walked in , but I ended up doing just that. Everyone was very welcoming and helpful. They all made sure I had I hadn't planned on purchasing the day I walked in , but I ended up doing just that. Everyone was very welcoming and helpful. They all made sure I had all the information that I needed to help in making my decisions! There was a little bit of a wait time for the financer, but otherwise things ran very smoothly! More
Less than straightforward Test drove a Nissan Altima. Asked for a price and the worksheet presented to me began with a numebr higher than the MSRP, then a discount, then a net Test drove a Nissan Altima. Asked for a price and the worksheet presented to me began with a numebr higher than the MSRP, then a discount, then a net price, before taxes, doc fee and transportation! Amazing, the transportation fee is included in the MSRP, but the dealer was attempting to make the deal look better than it was by adding in the transportation fee again. Their explanation was that they had discounted the price so it was ok to add it in, wasn't really being charged twice. Explanation for the higher MSRP was dealer added options on all cars at the dealership. I;m in my mid-60's and thought I'd seen every hustle out there, but this was new to me. More
Great Employees The whole sales team was very reasonable in finding me a car. Frank was a great salesman and did his job well. He was able to accommodate any request The whole sales team was very reasonable in finding me a car. Frank was a great salesman and did his job well. He was able to accommodate any request that I had, and made sure that he tried to accommodate what we asked for if it wasn't available. A good experience. More
service questions I recently purchased a used Nissan truck from a different dealer. I phoned Bill Kay Nissan to talk to Rick about the rest of my factor I recently purchased a used Nissan truck from a different dealer. I phoned Bill Kay Nissan to talk to Rick about the rest of my factory warrentee he was busy, but i left a message , he called me back and answered my questions without rushing me away he was very curtious and gave me some real peace of mind .... thank you Rick More
A by chance meeting My sister was looking at a rouge at a different dealer. I called Bill Kay service to ask about warrentee terms, for the rouge when. My sister was looking at a rouge at a different dealer. I called Bill Kay service to ask about warrentee terms, for the rouge when. I looked at the web site I saw the deals Bill Kay was offering so i drove out to look. I met with Frank Longo when i was looking I explained i wasn't looking to buy but was checking on rouges for my sister he was so courteous and helpful he brought out three different styles I told him ill tell my sister and if she wants we will come here first, and we did. well Frank was busy but Kanilli took her for a test drive when she returned Frank worked with her and gave her a very good deal she was very pleased frank, kanilli, Jason and Kim were all so courtious and helpful made her purchase very pleasant More
"Great Customer Service" I knew what I wanted and my price range when I went into the dealership and I left with my new 2015 Versa the salesman Khalil Sulaiman was great he me I knew what I wanted and my price range when I went into the dealership and I left with my new 2015 Versa the salesman Khalil Sulaiman was great he met all of my expectations this was by far my best buying experience when purchasing a car.. All of the staff was great.. More
Best experience buying a new car! I phoned one Saturday morning looking for a specific car. Bill Kay had it in stock and Tim was very polite and helpful on the phone. When my husband a I phoned one Saturday morning looking for a specific car. Bill Kay had it in stock and Tim was very polite and helpful on the phone. When my husband and I got to the dealership to view the car, it was washed and waiting out in front. This was the most hassle free speedy purchase I have ever experienced! I traded my old car and wasn't even held hostage like dealers usually hang onto your old car key so you won't leave. I definitely will purchase my next car here and have been referring Bill Kay to all my family and friends! More
Puchased new car Went in showroom after dropping off 2008 Rogue for service. Looked at a new Rogue and Steve Wegener gave us a decent price before we left. Found out 2 Went in showroom after dropping off 2008 Rogue for service. Looked at a new Rogue and Steve Wegener gave us a decent price before we left. Found out 2008 Rogue needed $763 in repairs so I told Steve would most likely not be in market for new car. Steve got the cost of my repair added to the original trade in value I was offered. This closed the deal and we purchased a 2015 Rogue off the lot. More
No end result I went to this dealer to test drive a Kia Optima; I wanted it so bad, that I was willing to do whatever I needed to do just to drive off the lot with I went to this dealer to test drive a Kia Optima; I wanted it so bad, that I was willing to do whatever I needed to do just to drive off the lot with it. Rolando was cool, sales guy; really laid back. I gave him all my info and my co-signer info, check stubs, filled out a credit app (u know how personal that is). He wasn't able to come up with a deal while I was there, I had to pick up my daughter; however, he ensured me he would contact me and said he was going to work something out. Here we are, 3 days later, no call, no text, no email. NOTHING! That's bad business in my opinion, I mean dang, at least tell me no or something smh. More