Bill Kay Nissan

These guys are crooks. Offered me 400 dollars to leave a positive review. Proceeded to add thousands (THOUSANDS) to the total cost of my car after we had agreed on a price. Offered me 400 dollars to leave a positive review. Proceeded to add thousands (THOUSANDS) to the total cost of my car after we had agreed on a price. Put my electronic signature on a page I never saw. If you think you're fine because you JUST agreed on a price, you're wrong. I was charged 23,000 dollars for the purchase of a 2013 car with a sticker of 16,000. I'm an idiot, don't you be too. Take your business elsewhere. More

1st time buyer. Great straight to the point. I'm a first time car buyer and decided to go to the dealer and salesman that my brother used for his first car. Luckily for me the same salesman Kurt I'm a first time car buyer and decided to go to the dealer and salesman that my brother used for his first car. Luckily for me the same salesman Kurt was still there. I was nervous about the whole process because I didn't know what to expect and Kurt made the whole process so simple and quick. Absolutely friendly and took into consideration my wants for for the car and payments I was looking for. Together Kurt and Chris made the great effort and were able to get the numbers I needed to work. I will definitely be coming back for a next car or referring friends to Kurt for sure. More

Horrible Customer Service If I could rate this no star I would! Horrible customer service. I was going to buy a used car from them and I was working for Alex the Sales Manger If I could rate this no star I would! Horrible customer service. I was going to buy a used car from them and I was working for Alex the Sales Manger and they wouldn't lower the car so I left. A couple days later they called to say they would sell the car for the price I was asking for. I took my time going to the dealership. I'm currently in the military so I have no means of transportation btw. I wasted my time going over there and I got the car. When we test drive the car before it was fine. When we drove it off the lot it couldn't even make it to get gas. They were suppose to get me a full tank of gas too but they didn't. Thank goodness that didn't because the car broke down at the gas station 5 minutes away. We went to return the car and they wouldn't give us our money back till a week after we already return the car. Horrible place to buy a car especially if your in the military too. More

good experience Eric and Steve helped make the car buying process easy. Jason the manager was helpful and took our used car and gave us a great price on the trade in Eric and Steve helped make the car buying process easy. Jason the manager was helpful and took our used car and gave us a great price on the trade in. When no other dealer would take the car and give us close to what it was worth. So I will return to buy another vehicle here. More

My first experience buying a new car I went to Bill Kay Nissan looking to buy a reliable used car. I left with something even better, a brand new 2015 Nissan Sentra. Everyone told me buyi I went to Bill Kay Nissan looking to buy a reliable used car. I left with something even better, a brand new 2015 Nissan Sentra. Everyone told me buying a car takes all day but the process was only a few hours. My credit wasn't great but Tim and Chris worked with me and they were very nice. I told Tim what I could afford and he made it happen. Chris explained all the paper work to me and answered all my questions. So glad I decided to go here! More

great car buying experience I would definitely recommend going to bill Kay Nissan in downers grove. They were friendly and seemed like the really try to get you the car you want. I would definitely recommend going to bill Kay Nissan in downers grove. They were friendly and seemed like the really try to get you the car you want. Go see Frank he's the best I'll most certainly be returning in the future sincerely satisfied customer More

Lugo,Jenise I absolutely love Bill Kay Nissan! I have enjoyed my car experience with the staff and Freddi has always been there since day one. He is a really big I absolutely love Bill Kay Nissan! I have enjoyed my car experience with the staff and Freddi has always been there since day one. He is a really big help, my first experience buying a new vehicle was amazing. He has helped me throughout this experience. I am definitely recommending customers to this location. Thank you once again! More

Great Employees! Wonderfully helpful! I hadn't planned on purchasing the day I walked in , but I ended up doing just that. Everyone was very welcoming and helpful. They all made sure I had I hadn't planned on purchasing the day I walked in , but I ended up doing just that. Everyone was very welcoming and helpful. They all made sure I had all the information that I needed to help in making my decisions! There was a little bit of a wait time for the financer, but otherwise things ran very smoothly! More

Great Employees The whole sales team was very reasonable in finding me a car. Frank was a great salesman and did his job well. He was able to accommodate any request The whole sales team was very reasonable in finding me a car. Frank was a great salesman and did his job well. He was able to accommodate any request that I had, and made sure that he tried to accommodate what we asked for if it wasn't available. A good experience. More