Bill Kay Nissan

Thank you! Best buying experience! Great staff, felt like family... Most important truly never felt pressured in buying a car... Recommend this dealership to any Best buying experience! Great staff, felt like family... Most important truly never felt pressured in buying a car... Recommend this dealership to anyone. Truly can say enough but can say thank you! More

PURCHASE MY NEW CAR CAME TO THIS DEALERSHIP JUST TO LOOK AROUND AND END UP BUYING MY NEW CAR ROQUE SL.FRIENDLY,THE WHOLE DEALING MADE IT SO EASY AND COMFORTABLE.MY SALE P CAME TO THIS DEALERSHIP JUST TO LOOK AROUND AND END UP BUYING MY NEW CAR ROQUE SL.FRIENDLY,THE WHOLE DEALING MADE IT SO EASY AND COMFORTABLE.MY SALE PEARSON SEBASTIAN GARCIA WAS AWESOME,MS.KIM GOLDEN OF BUSINESS OFFICE IS ALSO VERY FRIENDLY AND MADE SURE THAT I UNDERSTAND EVERYTHING.I HPOE MY NEXT VISITS WILL BE THE SAME. More

Purchase a Altima Nissan 2.5 L..recently at Bill Kay 2 weeks back I purchased by trading in my older Toyota, this is what I have to say Intially we did not want to buy as we just went to see for our f 2 weeks back I purchased by trading in my older Toyota, this is what I have to say Intially we did not want to buy as we just went to see for our future purchased but we ended up buying 1. Arthur Diraduryan was a nice, informative person, answered all our questions. 2. He spent more than 2 hours showing patiently, test driving etc., 3. He was excellent Still we were not 100% sure Manager Jason Mallinder 1. Their manager Jason was very nice, he wanted sale..he made sure we dint walk out..he gave us very good reason to buy , gave a good price, and also offered best trade in value for our cold Car If anybody wants a deal go to Jason Finance and Paper work by Chris Dranka They were soo helpful.. Overall I will recommend any of my friends to Bill Kay. Sudhir Kota More

VERY Untrustworthy Dealership I had my vehicle in to be checked out for a noise in the front end. I was informed that the differential in the front had a bad bearing. I was told I I had my vehicle in to be checked out for a noise in the front end. I was informed that the differential in the front had a bad bearing. I was told I was 1,100 miles past my 60K Nissan mfg warranty. When I bought the vehicle new, I had purchased an extended warranty to 100K. I was informed that my warranty was voided because the vendor who changed the fluids in my differentials had used 75W-90 Synthetic Oil vs Nissan recommended 80W-90. I researched and the synthetic is actually a better oil. When I spoke to Rick the Service manager, he admitted it was a technicality but since I had it serviced outside of Nissan, they would not honor it. What really upset me the most, is that they dug through my glove box without my permission to find the service records for the vehicle when they had my phone number and could have simply called and asked. Last vehicle I will ever take to a Bill Kay dealership. Nissan would not honor the warranty either as I called them direct. This was my second and last Nissan product I will ever own. Once this vehicle is repaired, I will trade it in on a new American vehicle and I will buy American from now on. More

False Advertising I was at this dealership maybe 8,9 months back looking to get a used car. While my sister has gotten many vehicles from this place and advised me to g I was at this dealership maybe 8,9 months back looking to get a used car. While my sister has gotten many vehicles from this place and advised me to go there. Now they say they work with you and can get you in a vehicle no matter your credit! Thats a lie and its apauling that they would false advertise like that. While the gentleman whom was assisting me was nice n kind and trying to do what he could I remained in that dealership for three hours upset and walked out with nothing! They dont help others with bad credit they just want your money. Thats it thats all bottom line! I would not recomend this place to anyone that has bad or in need of repair credit they only look to help those with a score of 700 or more! My sister can tell you that! Sad they have to lie to try and lure possible customers to try and get buisness! More

Fantastic Customer Service! In the past 50 years, I have purchased new and used vehicles from more than 20 dealerships and none of those dealerships even approach the level of cu In the past 50 years, I have purchased new and used vehicles from more than 20 dealerships and none of those dealerships even approach the level of customer service I encountered at Bill Kay Nissan. Tony Casale is a knowledgeable, friendly and "no-nonsense" sales professional who made my latest car purchase an absolute "breeze". Based on my experience this past week, I highly recommend the entire agency staff and Tony Casale in particular to anyone who is considering a vehicle purchase. More

Surprisingly great car buying experience I was dreading the process of buying a new car, but dealing with Greg and Jason was not like any car buying experience I have had in the past. They w I was dreading the process of buying a new car, but dealing with Greg and Jason was not like any car buying experience I have had in the past. They were great to deal with and worked with me and my budget. Also, they did not have us sitting there for hours and hours going back and forth. More

The staff my husband and I dealt with were friendly,courteous, and informative. March 1was a very snowy cold night but we were made to feel warm and comfortable. We wound up being the last cos friendly,courteous, and informative. March 1was a very snowy cold night but we were made to feel warm and comfortable. We wound up being the last costumers in the showroom but we were never made to feel rushed, documents were explained and as necessary reexplained, Chaplain gave us a tutorial on all the technical features my new Pathfinder was equipped with. The management of Bill Kay Nissan should be proud of the staff that represents them. I am very happy with my new Pathfinder and the deal I got. More

We received excellent service and even was able to finance through the excellent help of the financial person. She was superb. Sorry cant remember her name. Greg Turner and his manager worked to get finance through the excellent help of the financial person. She was superb. Sorry cant remember her name. Greg Turner and his manager worked to get me a good price. I had totalled my loved car with a stick and Greg got me another with a stick! More

Bill Kay Nissan in Downers Grove is not only one of the finest Nissan dealers but also one of the finest car dealers in Chicago land. I was in the market for a new car and having made a couple of unsatisfa finest Nissan dealers but also one of the finest car dealers in Chicago land. I was in the market for a new car and having made a couple of unsatisfactory visits to other dealers, I decided to go to Bill Kay Nissan. And I'm so glad I did. The entire process was as pleasant, as satisfactory and as easy as one could hope for. The people at this dealership are quite simply wonderful. First, Adam Fick helped me choose a model of 2014 Nissan Altima I was looking for and took me on a test drive. He and Tom Steinbraker gave me an extended description of the features on this new vehicle. Both of them along with Jason Mallinder went out of their way to work out an excellent deal for me. All of them were extremely friendly, pleasant and helpful and made me feel at ease. Once I selected the color, Adam and Tom had the car ready in no time and sorted all the paperwork for the deal to be completed. The finance manager Kim Golden was also very friendly and pleasant to deal with while I signed the paperwork. I've decided to make all my future car purchases from Bill Kay Nissan. To anyone who is in the market for a Nissan or is undecided on which car to purchase, I strongly recommend you make a visit to Bill Kay Nissan. More