Bill Kay Nissan

Tim was very helpful finding the right vehicle for us in a very short period of time.He was down to earth and honest about the facts.Kim handled the financing like a pro, helped us saving money and was very a very short period of time.He was down to earth and honest about the facts.Kim handled the financing like a pro, helped us saving money and was very funny :-) If you need a car...go to Bill Kay Nissan!!! More

We bought recently Nissan Maxima 2001 model for fair price, Dealer explained all the problems with the car without hiding it. They also maintaining the good relationship with us. price, Dealer explained all the problems with the car without hiding it. They also maintaining the good relationship with us. More

From Salesman Kahlil Sulaiman, Internet Manager Tom Steinbraker to General Sales Manager Mark McAllister their team was extremely friendly and down to earth. They made the buying process simple and st Steinbraker to General Sales Manager Mark McAllister their team was extremely friendly and down to earth. They made the buying process simple and straight forward. There were no tricks or unquestionable tactics which can happen at dealers. Even the service team has been friendly too in my limited experience with them. I would purchase from Bill Kay Nissan again. More

I thought Tim was wonderful, I felt he was very honest and trusted what he said. Tom was great in doing everything that he said he would do and Gene went above and beyond on getting the interest rate that and trusted what he said. Tom was great in doing everything that he said he would do and Gene went above and beyond on getting the interest rate that I wanted. I love my new/used car. I would go back there in a minute for any of my needs. More

I had gone in with a friend to look at a few Nissans. We looked at the GT-R, Altima coupe, Altima Sedan, along with the Juke, and the Versa. We had a very wide array of interest and points of looking at eac looked at the GT-R, Altima coupe, Altima Sedan, along with the Juke, and the Versa. We had a very wide array of interest and points of looking at each car. At the beginning he was very helpful. As we had sat down and talked about a payment idea and a plan, how many months etc etc. He started getting snarky. We would say multiple times, is there a way we could get it possibly into this range of price? and then he had gone on and asked us more personal financial information like "How much do you pay for you phone every month?" and it seemed very out of line. Not only that, the Sales manager was overly pushy. I do understand it is a part of their job. But he was very unhelpful as well. Overall, they're just very out of line and very rude. They will not work with you on deals or anything. It's unfortunate but I was very happy with a different Nissan Dealership I ended up going to. More

Customer Service is really bad and second I spoke to two people inside the dealership was trying to put me in a used 2007 Mazda 3 but i specified that I have to stay in my monthly payment arrangement Mr Gen people inside the dealership was trying to put me in a used 2007 Mazda 3 but i specified that I have to stay in my monthly payment arrangement Mr Gene Gilerman said he could not do the payments at $300. Adam Fick said there is no one in this town that will trade in my 1999 Dodge Durango and that I will need a co-signer to get a new Vehicle. Now I do know that My credit is or maybe be low but I do know alot of other Dealerships that will take me in. Gene Gilerman was not very friendly and was rude!!!! The gentleman has no respect I get better respect from women then I do with men sales rep. Adam had the decencey to say to me " Beverly if your friend TJ and your family won't help you then why ask them for help?" Then asked me " Who is my cell phone service?" I replied to him! I said My family will protect me and my children is first priority. So I told him no one talks about my friend and my family like that to me! I told him I have friends all around and in alot of high places! I will never come back to Nissan again! I explained to Adam Fick that I have a friend that works in the Nissan Coroporate her name is Brandi Heuer I grew up with her! And she is an amazing person! I will never ever recommend anyone to go to this Nissan dealership for downers grove again! The dealership needs women in there. All the gentlemen in there are rude and disrespectful! I can guarantee that I will make sure that I will never recommend anyone to this dealership. My brother works for Gerber Auto Collision I already explained to Gerber to not take anyone nissan customers from Bill Kay Downer's Grove! I might have had bad experience with this Dealership But I am sure that Mazda down the street will help me! More

We stopped in to look at a Nissan Leaf. Mr. Berman took care of us from begining to end and we ended up driving away a new Leaf that same day on a 24 month lease. He was knowledgeable, passionate, and comm care of us from begining to end and we ended up driving away a new Leaf that same day on a 24 month lease. He was knowledgeable, passionate, and communicated the car's attributes clearly and correctly. We are very satisfied and have recommended him to our friends. We hope to be back soon. Zack and Laura Bravos More

I am 55 years old and have done a fair amount of mechanic I am 55 years old and have done a fair amount of mechanic work, transmissions, head rebuilds when I was younger and I have NEVER been to such a terri I am 55 years old and have done a fair amount of mechanic work, transmissions, head rebuilds when I was younger and I have NEVER been to such a terrible, DISHONEST repair shop as this one! I brought my car in for a hard starting problem and without even my approval, they start cutting the rear suspension off and part of the frame!! I got the car back with the same problem and had to pay the bill to get it back! I called the police, but because BILL KAY is lining the village sales tax chest in downers grove, guess who one that battle?! STAY AWAY FROM THESE GUYS!!! More

I went in on Presidents Day weekend with a pre-approved $30K letter from Cap One Auto Finance. The Salesman immediately stated that he could do one even better for me and get me approved with a Prime Bank $30K letter from Cap One Auto Finance. The Salesman immediately stated that he could do one even better for me and get me approved with a Prime Bank (Nissan Motor Acceptance Corp) for a higher amount. I received a great rate, $8K in rebates, and they paid off the remaining balance of my trade in. This was by far the best experience I have ever had at a car dealership, and I will continue to be a customer for years to come. Highly recommended! Herb Orengo West Chicago, IL. More

We had been looking for a SUV for several weeks and had narrowed the selection down to several makes. At the last moment we also included Nissan and were happy we did. The sales team there was extremely fr narrowed the selection down to several makes. At the last moment we also included Nissan and were happy we did. The sales team there was extremely friendly and courteous. Adam Fick was our salesman. He was particularly helpful and responsive to our questions. He understood that initially, the first time we walked in, we were just looking so that we could compare with other makes. No pressure, but he made sure that we had all of our questions answered and that we could test drive the specific model that we would want. Several days later we did a second test drive of the 3 makes we liked best. Nissan was one of those. Adam once again was very friendly and helpful. He provided exactly the car we wanted for our second test ride and we did end up buying that same car. The Bill Kay sales team gave us an excellent price without the usual haggling. We purchased a 2013 Rogue SV AWD and are very happy that we did. More