
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a terrible experience with this location. They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even the They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even they couldn’t do anything about it. I ended up paying a huge amount I shouldn’t have been charged in the first place. I strongly advise against using the services at this location under any circumstances. More
Steve went above and beyond to get me the car I've wanted and leave satisfied with my overall experience! He's definitely not your typical salesman, he treats you like family and genuinely cares about your s and leave satisfied with my overall experience! He's definitely not your typical salesman, he treats you like family and genuinely cares about your situation and any concerns about the vehicle you're purchasing. I would definitely recommend Steve Berman being your go-to guy if you're interested in purchasing a new or used vehicle! More
I would forward sincere appreciation for Steve Berman for the services offered to me was excellent and he needs appreciation from the company. the services offered to me was excellent and he needs appreciation from the company. More
Salesman was very knowledgeable and helpful. Other employees were also great. I’m happy with the deal I got. Other employees were also great. I’m happy with the deal I got. More
Why make appointments if you aren't going to honor the times? I had a 1:15 appt for an oil change & was finished at 3:15. My time is important & valuable too. I have NEVER had an oil change take 2 hours times? I had a 1:15 appt for an oil change & was finished at 3:15. My time is important & valuable too. I have NEVER had an oil change take 2 hours before. More

For a first time car buyer, I was a little hesitant about shopping around and finding a dealership that helped me get the car I truly wanted. I had absolutely no problem doing this at Bill Kay Nissan, where shopping around and finding a dealership that helped me get the car I truly wanted. I had absolutely no problem doing this at Bill Kay Nissan, where the experience went above and beyond what I ever could have imagined. Steve took the time to test drive, explain every feature of the car, go through all my options and was quick to respond to every question I had. I had no problem being able to go through the entire process with them efficiently and know exactly what I was getting at the end of it all. Randall the finance manager did an amazing job going through all of the finance options and packages they offer to give you better quality and efficiency on the car you're taking home, and Tim the Sales Manager answered all of our questions thoroughly and detailed and left us with no doubt about who we were choosing for my first car. I am so extremely happy with my choice and am grateful to have had such an amazing team helping me to make sure my experience was one I'd always remember. More
I want to thank Nick Z for doings such a great job yesterday. Picked up my car and it was washed and ready to go. Nick installed the plates and I was out the door in 15 minutes. He even called me late yesterday. Picked up my car and it was washed and ready to go. Nick installed the plates and I was out the door in 15 minutes. He even called me later in the day to tell me they found my sun glasses i lost. Outstanding customer service. Thanks Nick! More

If you need a new car - Stevie B is your guy. Great options, patient explanations of all the great features on the car, and even a birthday phone call on the first anniversary after buying your v Great options, patient explanations of all the great features on the car, and even a birthday phone call on the first anniversary after buying your vehicle. More
Lisa and Tim are the dynamic duo! They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able to resolve to everyone's benefit. Truly appreciate the extra mile to satisfy a customer! Love the car and I'll be back!! More

The dealership was nice and clean and the service was great especially from Steve he was very helpful great especially from Steve he was very helpful More