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Bill Kay Nissan
Downers Grove, IL
2,583 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,583 reviews
July 08, 2024
Wanted to test drive a car, but the AC wasn’t working. Made an appointment 2 weeks later after the AC was supposed to be fixed, and had to wait another hour for it to actually be fixed before a test dri Made an appointment 2 weeks later after the AC was supposed to be fixed, and had to wait another hour for it to actually be fixed before a test drive. Went back to discuss a deal, and the salesman who was asked to talk to us walked away and never came back. Quoted a great price on the car by text,, so we went back to make the deal, and then the manager refused the price offered, and gave a price $1000 more for the car. Super disrespectful, untrustworthy, and very disappointing! More
by WHotten
Employees Worked With
General Manager of the Downers Grove location
July 01, 2024
Steve was very thorough explaining the new car. They will willing to look at all options to getting us into our new car. They will willing to look at all options to getting us into our new car. More
by Ddenise3
Employees Worked With
June 22, 2024
Tim and Lisa were extremely professional, compassionate, and completely had my best interests in mind! and completely had my best interests in mind! More
by ILDTF
June 21, 2024
Got a good deal on a fabulous vehicle. Steve was over the top friendly and helpful in sealing the deal! Steve was over the top friendly and helpful in sealing the deal! More
by mrsjillr
Employees Worked With
June 13, 2024
Steve was excellent in his advice and his attention to detail while demonstrating the 2024 Leaf. We appreciated his commitment to and enthusiasm for EVs. He gave me a thorough test ride when I first visit detail while demonstrating the 2024 Leaf. We appreciated his commitment to and enthusiasm for EVs. He gave me a thorough test ride when I first visited him and again when my wife and I picked up the car. I highly recommend Steve and Bill Kay Nissan and the 2024 Leaf. He is a valuable asset to Bill Kay Nissan. Thank you, Steve. More
by Mettthomas
May 26, 2024
Steve was awesome! He provided wonderful service and great experience! I would highly recommend the dealership He provided wonderful service and great experience! I would highly recommend the dealership More
by hoosary
May 24, 2024
Steve did a great job going over everything in amazing detail! He was very clear on everything and made sure to give me the best advice, price and information possible! detail! He was very clear on everything and made sure to give me the best advice, price and information possible! More
by Zach Rutkowski
May 24, 2024
Keith did a great job for me from start to finish! He knows both the vehicle and service side of the business. Thank you, Keith!! He knows both the vehicle and service side of the business. Thank you, Keith!! More
by dunham0531
Employees Worked With
May 24, 2024
Matt was great to deal , he made my buying experience wonderful! Erika is a great used car manager and helped make the trade in process simple and easy. Sassan, the F&I manager was great in explaining th wonderful! Erika is a great used car manager and helped make the trade in process simple and easy. Sassan, the F&I manager was great in explaining the details of my loan and getting me a warranty on my loan, so i don't have to worry about extra expenses. I would highly recommend Bill Kay Nissan for your new or used car purchase. Ask for Matt Klein More
by kellyp
May 19, 2024
Experience was for the most part very smooth, Steve was very transparent and great to speak to. Overall very pleased with my purchase. very transparent and great to speak to. Overall very pleased with my purchase. More
by coledrat
