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Bill Kay Nissan

Downers Grove, IL

4.6
2,584 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,584 reviews

May 06, 2022

They were Very helpful, courteous and let me know exactly what needed to be done. I was surprised my car had not been washed after service More

by csrk9493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 06, 2022 -

Bill Kay Nissan responded

We are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

May 06, 2022 -

Bill Kay Nissan responded

Your wonderful feedback and rating mean a lot to us. Please I apologize for your vehicle not being washed. Please call me DONNEI JORMAN OWNER LOYALTY MANAGER AT 630 969-3200 EXT 1221, I will take care of that issue.

May 06, 2022

Great service and thank you because all the time I do service on my car at Berman’s mid city Nissan and they trays to charge me for every rear suspension part on my car. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 06, 2022 -

Bill Kay Nissan responded

Thank you, JR for your outstanding star rating.

May 06, 2022 -

JR responded

juanjreyes5@gmail.com Thank you for saving me money on parts and labor.🙏

May 06, 2022

They made a bad situation turn out really good. And the customer service was amazing. I hade a very bad opinion of Nissan and they really turned it around. Thank You! More

by Zthames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom, Fernando Flores
May 06, 2022 -

Bill Kay Nissan responded

Zthames, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

May 04, 2022

Excellent everything worked very fast, when the service was in less than an hour they called me to pick it up that it was ready, I liked it a lot More

by Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
May 04, 2022 -

Bill Kay Nissan responded

Thank you, Kennedy for your fantastic star rating and kind words.

May 04, 2022

Service has been great. In and out. No pushy sales pitches. U should replace. Which i thought was due. So great job. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 06, 2022 -

Bill Kay Nissan responded

Hi Krf1012, we are very happy to have provided you with such a positive experience!

May 03, 2022

Came in for an oil change and tire rotation. Got some touch up paint, talked with parts department, good information, paid my bill. Was in and out around 45 minutes. Friendly service and they wa More

by cgusarmy91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Flores
May 04, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 03, 2022

I purchased a 2018 Pathfinder in November. There was one (Technology) issue after picking up the car and Tim told me they would take care of it. It did take a while but we finally got it in th More

by michael.hess8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Donald Jorman, imad elalamy, Justin Delgado II
May 04, 2022 -

Bill Kay Nissan responded

Michael.hess8, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 02, 2022

The staff is always friendly and swift. Most importantly they get it right the first time. More

by jhevans51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
May 04, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

May 02, 2022

I paid $170. 00 and nothing was found but a battery issue. The car again today had issues starting. Once I got on the highway the car sputter badly unitil I got ho More

by NOLANB7
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Bill Kay Nissan responded

NOLANB7. Please if you could call me DONNIE JORMAN OWNER LOYALTY MANAGER at 630-969-3200 ext. 1221. Just left you voice mail message.

May 04, 2022 -

NOLANB7 responded

Let me get hold of you later today

April 29, 2022

Great salesman and easy process. Not my first time going to Bill Kay Nissan and I know I'll be back. More

by Jrhxwh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Golden, Nikolay Filchev
Apr 29, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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