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Bill Kay Nissan

Downers Grove, IL

4.6
2,587 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,587 reviews

April 20, 2022

Always do a great job. Don’t oversell, and don’t pressure for unneeded or unwanted service. Highly recommend. More

by Thomas.Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 21, 2022 -

Bill Kay Nissan responded

Thomas.cook, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 20, 2022

Service guy was very friendly and helpful. He explained to me why I couldn't use my free oil change. However, I wasn't aware of the mileage stipulation. That was not received well. More

by Buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 21, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 20, 2022

Kept me posted with service of my car. Very friendly. The service was done quickly. More

by DANIEL.JOSEPH.PETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 21, 2022 -

Bill Kay Nissan responded

Daniel.joseph.peters, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 20, 2022

Great service and attention to my needs and wants when looking for a car. They were very flexible and helped me find the best deal. More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Johnson
Apr 21, 2022 -

Bill Kay Nissan responded

Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 19, 2022

Excellent service with detailed information about what needs to be fixed during the service or next time Nice people. More

by MHGARCIA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Bill Kay Nissan responded

Mhgarcia65, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

April 19, 2022

Great customer service made sure all my needs were met. i will tell everyone.thanks More

by SLEDGECHANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom, Jesus Fuentes
Apr 21, 2022 -

Bill Kay Nissan responded

Hi Sledgechante, we are very happy to have provided you with such a positive experience!

April 18, 2022

I didn’t like the service in my previous service, representative said in next service you need to change the air filter, and when I asked to change the air filter, and tire rotation he said it’s good More

by sachin Sharma
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
Apr 19, 2022 -

Bill Kay Nissan responded

Please accept our apology for the misunderstanding and thanks for talking with me.

Apr 19, 2022 -

sachin Sharma responded

Thanks for the acknowledgment! I really appreciate that you call and resolve the communication!

April 18, 2022

I had a great experience. Rick was very nice and helpful. I'll definitely come back again. Thank you. More

by a.cbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Bill Kay Nissan responded

Hi A.cbryant, we are very happy to have provided you with such a positive experience!

April 18, 2022

Rick is amazing. The time from start to finish was perfect and the price was very reasonable More

by massenrose2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Bill Kay Nissan responded

Hi Massenrose2001! We're so happy we were able to help you out!

Apr 19, 2022 -

massenrose2001 responded

I always am

April 17, 2022

The best service ever! I ever experienced in any other dealerships I would recommend others More

by Leonor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Apr 18, 2022 -

Bill Kay Nissan responded

Hi Leonor, we are very happy to have provided you with such a positive experience!

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