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Bill Kay Nissan
Downers Grove, IL
2,537 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,537 reviews
August 23, 2023
Lost confidence in the service department after work request, said work was completed but it wasn't. request, said work was completed but it wasn't. More
by GILBERT.HESSLAU
Verified Customer
Helpful August 23, 2023
Great experience. Salesman and sales manager were fantastic. We enjoyed our sales experience. I would recommend Salesman and sales manager were fantastic. We enjoyed our sales experience. I would recommend More
by MSTEVENS10
August 22, 2023
Carl was great! Tom, the service director was horrible to work with. Voiced my concerns about a serious safety issue with my car, after the service was complete and Tom, the service director was horrible to work with. Voiced my concerns about a serious safety issue with my car, after the service was complete and he did absolutely nothing about it but argue with me. This is not how you treat a loyal customer. More
by NSALEMI89
Employees Worked With
Carl Beckstrom
August 22, 2023
I don’t know which car this survey is for because I took 2 car in within a few days apart 2 car in within a few days apart More
by Pdma37
August 22, 2023
Robert is very thorough. He has a mechanics check over everything closely. I appreciate all of his confidence and direction. He has a mechanics check over everything closely. I appreciate all of his confidence and direction. More
by Bennybo294deb
August 18, 2023
Excellent service! The gentlemen in the service department could not be nicer. The people in the cashier office are excellent! Work on my car is always done well and in The gentlemen in the service department could not be nicer. The people in the cashier office are excellent! Work on my car is always done well and in an efficient manner. More
by Deb Truskey
Employees Worked With
August 14, 2023
Fast and efficient service. They don't xx you and always provide sound recommendations for what is needed They don't xx you and always provide sound recommendations for what is needed More
by JOHN.STURGEON
Employees Worked With
August 09, 2023
Pleasant show room. Pleasant seating. Lisa Pugh pleasant, professional, knowledgeable, humorous, easy to talk with, and gets the job done. Pleasant seating. Lisa Pugh pleasant, professional, knowledgeable, humorous, easy to talk with, and gets the job done. More
by rschluter0
Employees Worked With
Lisa Pugh, Kim Golden
August 07, 2023
Prompt and Quick Service. Explained the things and very friendly in their approach. Thank you. Explained the things and very friendly in their approach. Thank you. More
by ktmanikanta
Employees Worked With
August 06, 2023
Excellent to work with both Nik and Nick. No high pressure sales just honest and fair dealings. No high pressure sales just honest and fair dealings. More
by DONPRELL
