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Bill Kay Nissan

Downers Grove, IL

4.6
2,587 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,587 reviews

April 16, 2022

Just purchased a new Rogue SUV from Bill Kay Nissan and it has been the best car buying experience. The sales manager Tim was straight forward, helpful and understanding. He got me the price that I wanted More

by Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Apr 18, 2022 -

Bill Kay Nissan responded

Fred, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

April 15, 2022

Oil change was quick car was ready when promised. everyone especially Jerimy very polite and courteous More

by Robin Olszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was very polite, Jerimy Witt
Apr 15, 2022 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

April 14, 2022

Sold me a car that they wouldn’t let me get out of I went through over six issues with it and also referred people to them which you supposed to get a referral check from the manager doesn’t call people back More

by Jasmine.mcclay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Zoumboulis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim from service department is amazing
Apr 18, 2022 -

Bill Kay Nissan responded

Understood Jasmine.mcclay We wish you well.

April 14, 2022

My service representative was great. He was very Friendly and efficient. Only wish I didn’t have to wait to get my dim headlights changed but it wasn’t his fault. More

by DLMULV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Bill Kay Nissan responded

Dlmulv, your wonderful feedback and rating mean a lot to us.

April 13, 2022

Very friendly customer service agent. Quick service. Good feature of SMS reminder for the next service. Clean environment. Reasonable price. More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2022

I never had such a great service in a dealership like what I received by Rick at Bill Kay Nissan of Downers Grove Rick deserve million stars 🌟 thanks for the outstanding service Rick and I wish ever More

by Sinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Bill Kay Nissan responded

Hi Sinan, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 12, 2022

Great service in and out in less than an hour, also dealer provided coupons/incentives and cut my bill by almost 50%. Side note: Requested service via on-line app which was very easy to use. More

by TYORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 13, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

Apr 13, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 12, 2022

Everything was good done quickly ! Let you know about filter conditions! My only complaint is the show room music with the constant beat is horrible! More

by LANDSHARKRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 13, 2022 -

Bill Kay Nissan responded

Landsharkron, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 12, 2022

Excellent customer service made me feel like I was part of the family. From start to finish the experience was wonderful the salesman nickolay was really professional and helpful to answer any questions or More

by SLIMXP420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Golden, Nikolay Filchev
Apr 13, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 12, 2022

My battery was replaced in a decent amount of time, and I was able to use a coupon More

by mpherald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 13, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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