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Bill Kay Nissan

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.6
2,608 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,608 reviews

January 16, 2022

Advice/service spot on, please see my email about Nissan online parts mishap, already referenced. More

by Bob G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mattern
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Jan 17, 2022 -

Bill Kay Nissan responded

Hi Bob G., we are very happy to have provided you with such a positive experience!

January 15, 2022

Bill Kay Nissan is the best! Have been coming to them for years and they always do the best work More

by bsp.jaroszczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
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Jan 17, 2022 -

Bill Kay Nissan responded

Bsp.jaroszczak, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 15, 2022

Dealership is centrally located, has friendly staff, lots of inventory, and great service department. Jerimy was especially helpful. More

by KALATA.NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
Jan 17, 2022 -

Bill Kay Nissan responded

Hi Kalata.nancy! We're so happy we were able to help you out!

January 14, 2022

Easy to schedule and smooth and easy check in.helpful representatives and timely service done. Consistent quality of service More

by icheema.sap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jan 14, 2022 -

Bill Kay Nissan responded

Thank you icheema.sap for a fantastic star rating.

January 13, 2022

I had to have a rear O2 sensor replaced on my Pathfinder. This work was completed in a timely fashion and I had great customer service! More

by ricalvar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Esmits, Carl Beckstrom
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Jan 14, 2022 -

Bill Kay Nissan responded

Ricalvar, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 11, 2022

Employees do not make the customers feel welcomed. There is no rapport between the customer and employee. More

by echolmes29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Report | Print
Jan 11, 2022 -

Bill Kay Nissan responded

echolmes29 just left you a voice mail this was your 1st service visit and would like to hear more detail on your appointment. Please if you could call me back 630 969 3200 Ext. 1221 DONNIE JORMAN Owner Loyalty Manager.

January 11, 2022

Emergency, warranty repair handled pleasantly and quickly. Found a couple of addition repairs. Done on timely basis. More

by njmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 11, 2022 -

Bill Kay Nissan responded

Thank you for the high star rating!

January 11, 2022

Fast and efficient service, from the moment I bought the car in NOV until now, we took a teat drive to check any issues and luckily everything went fine More

by SOSCARDONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Anzalone, Jerimy Witt, Kim Golden, Carl Beckstrom, Adrienne Salazar
Report | Print
Jan 11, 2022 -

Bill Kay Nissan responded

We are so happy to read such a great review about Bill Kay's Downers Grove Nissan! e high star rating!

January 11, 2022

Great Customer Service! Very professional and accommodating. The oil change and brakes were done in a timely manner More

by SUNNYDINDRA44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jan 11, 2022 -

Bill Kay Nissan responded

Thank you for a fantastic rating.

January 11, 2022

I had my Rogue serviced at Bill Kay Nissan twice in the last two weeks and received prompt, courteous, efficient service each time. Jerimy was very attentive and explained the services and repairs needed a More

by rosanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio M., Jerimy Witt, Carl Beckstrom
Report | Print
Jan 11, 2022 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

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