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Bill Kay Nissan

Downers Grove, IL

4.6
2,582 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,582 reviews

December 21, 2021

Intelligent salesperson who provided good details and suggestions on which vehicle would suit our needs and a very friendly environment! More

by Dipak Patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Paul Johnson, Carl Beckstrom
Dec 22, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 20, 2021

Nice people to deal with and fast service. Only took about 30 minutes to have everything finished. More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 20, 2021 -

Bill Kay Nissan responded

Thank you Sunny for your fantastic star rating.

December 19, 2021

I was very satisfied with coming to this location. Shane was awesome, he worked very hard in finding a vehicle that was right for me!! More

by Erjanay2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hernandez
Dec 20, 2021 -

Bill Kay Nissan responded

Erjanay2012, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 17, 2021

Ric was very friendly; was very reasonable; with what I needed done; and was very clean and put customers first. I recommend this dealership for recalls and work that needs to be done. More

by bbum12787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Bill Kay Nissan responded

Bbum12787, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

December 17, 2021

Making an appointment for routine maintenance is the way to go. I was in and out in under 45 minutes. The prices I was charged for an oil change and new battery were competitive with other places. I like ha More

by Star Gazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Dec 17, 2021 -

Bill Kay Nissan responded

Star Gazer, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

December 17, 2021

They are good people to business with. They made it happen for me and my wife. Did know I could pull it off but then guys worked there butts off and gave her a 2022. Thanks once again for the effort u More

by jameswilliams3274@yahok.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Johnson, Shane Hernandez
Dec 17, 2021 -

Bill Kay Nissan responded

Jameswilliams3274@yahok.com, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 17, 2021

Never run into a problem. I get my oil changed here regularly and I have a service contract on my Altima so they always make sure it’s running perfectly More

by Socks&sandals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 20, 2021 -

Bill Kay Nissan responded

Socks&sandals, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 17, 2021

The inside staff was prompt and kind, got me in an out in a reasonable amount of time More

by zvdevoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Bill Kay Nissan responded

Hi Zvdevoy, we are very happy to have provided you with such a positive experience!

December 16, 2021

Very disappointed, I had a tire that was losing pressure. I asked to have it checked. Was told tire was fine. However, tire continued to lose pressure as there was a nail in it. No longer have confidence tha More

by RLFUENTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Dec 17, 2021 -

Bill Kay Nissan responded

I would like to apologize for any and all misunderstanding on quality of work that was performed.

December 16, 2021

The service was excellent. I did not wait for a long time. The customer rep was very polite and helpful. More

by LGBASIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Bill Kay Nissan responded

Hi Lgbasit, we are very happy to have provided you with such a positive experience!

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