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Bill Kay Nissan
Downers Grove, IL
2,582 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,582 reviews
December 16, 2021
Always get me in within a couple days of calling. Rick is very friendly and helpful. very friendly and helpful. More
by REDMONVICKIE
Verified CustomerEmployees Worked With
December 16, 2021
I was upset to have to be driven to enterprise car rental. It was a nightmare my car wasn’t clean so I had to wait 35 minutes there and caused me also to be late returning to work. My first frustrati rental. It was a nightmare my car wasn’t clean so I had to wait 35 minutes there and caused me also to be late returning to work. My first frustrating experience with bill kay as I have been a member for 11 years. After the ordeal with the car rental I went back home 45 minutes away and they called me 10 minutes later to tell me my car was done. I did bring my laptop to work remote but they said it would take a day to fix. Went back after work to get my car another 45 minutes. Not sure why I couldn’t have taken a car in the lot and put me theu the rental BS! Rant over 😁 More
by lisaburnoski
December 13, 2021
I bought my car there and they were kind enough to send me a reminder to come in for my 7000 miles checkup. I went to their site and made an appointment. When I arrived they were kind and showed me the me a reminder to come in for my 7000 miles checkup. I went to their site and made an appointment. When I arrived they were kind and showed me the waiting room. It was done incredibly fast and I was out of there in 40 minutes. More
by eperky65
Employees Worked With
December 11, 2021
GREAT JOB AS ALWAYS. SERVICE TEAM DOES A GREAT JOB OF EXPLAINING WHAT NEEDS TO BE DONE. EXPLAINING WHAT NEEDS TO BE DONE. More
by TMELA11
December 11, 2021
A very Friendly staff. They are knowledgeable about the parts needed for your vehicle. The repair is done in a timely manner. parts needed for your vehicle. The repair is done in a timely manner. More
by Sheilaherron94
December 10, 2021
I brought it in for a recall repair. They took my car right away. I only waited about 30 minutes for them to do the work. Very Nice. The only downside to the whole visit was that Nissan would not hono right away. I only waited about 30 minutes for them to do the work. Very Nice. The only downside to the whole visit was that Nissan would not honor the free oil change coupon attached to the recall notice. Come on Nissan! Why should the coupon expire? That's bad customer service but not the fault of the dealership if I'm to believe what they told me. It's those kinds of miscues that put doubt into customers' minds when thinking about their next vehicle. More
by C.arway
Employees Worked With
Carl Beckstrom
