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Bill Kay Nissan

Downers Grove, IL

4.6
2,581 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,581 reviews

December 05, 2021

Got the job done with minimal additional issues. Good communication. Would appreciate if car would be washed without asking . More

by SALLYBORCHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 06, 2021 -

Bill Kay Nissan responded

Hi Sallyborchardt! We're so happy we were able to help you out!

December 04, 2021

This dealership provides excellent and friendly customer service on a consistent basis. I especially appreciate the trusting relationship I have with my service advisor. More

by rmingersoll27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 06, 2021 -

Bill Kay Nissan responded

Hi Rmingersoll27, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

December 03, 2021

Service department was professional and did a good job of getting my car in and out quickly. Woulde definitely recommend! More

by NETMARINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 03, 2021 -

Bill Kay Nissan responded

Hi NETMARINER, we are very happy to have provided you with such a positive experience!

December 03, 2021

I was told my car would take about an hour to get my recall done and that was the correct time frame. Nice Work. More

by BRUCEMILLER36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 03, 2021 -

Bill Kay Nissan responded

Thank you BRUCEMILLER36 FOR YOUR #1 STAR RATING.

December 03, 2021

I was told that the carrot heated seats when I get home and tried it they didn’t and then I found out they were Nandakar somebody didn’t tell the truth and you people drunk trying to back it up either I th More

by BURTMERLE
Recommend Dealer
No
Employees Worked With
Other Employees : (Robert) and Sean
Dec 03, 2021 -

Bill Kay Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

December 03, 2021

This dealership is very helpful in getting your car fixed. Good at diagnosing the problem and giving you options on how to fix it More

by ABALLAH4324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 03, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 01, 2021

Very professional and quick service, would definitely recommend anybody to this service center. Went above and beyond to make sure that all necessary service was complete More

by WILCZAKMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
November 29, 2021

Excellent service. I thought there was a problem with the sound after the brakes have been installed. I called they said come back in right away. I rode around with the technician who immediately understood More

by KO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the technicians name but he was excellent! Jeremi would know the technician., Jerimy Witt
Nov 30, 2021 -

Bill Kay Nissan responded

Ko, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

November 29, 2021

It's always great experience to have service here and always meets the expectations. T More

by NAVEENKANDULACR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Bill Kay Nissan responded

Hi Naveenkandulacr, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

November 29, 2021

I was Able to get in quickly. Imthe Service was fast. My Advisor was very helpful More

by Stanley C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
Nov 30, 2021 -

Bill Kay Nissan responded

Stanley C, thank you for the high star rating!

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