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Bill Kay Nissan
Downers Grove, IL
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,576 reviews
September 06, 2023
Tim was great to work with, very persistent with making the sale. However he didn’t try and pull any fast ones, he was true to his word and made a good for me. the sale. However he didn’t try and pull any fast ones, he was true to his word and made a good for me. More
by anigro2213
Verified Customer
September 03, 2023
No pressure selling. While I was told to talk with Tim he dished me off to a very nice lady. Showed me 3 cars. Took longer to get the paperwork done. My biggest complain While I was told to talk with Tim he dished me off to a very nice lady. Showed me 3 cars. Took longer to get the paperwork done. My biggest complaint with Nissan is their leases are only 10,000 miles a year. Next lease will be with another brand More
by peter.doerries
Employees Worked With
August 31, 2023
I think Robert did great with taking care of me, however, there was a lot of confusion with each department. I was told to come in whenever but, then, when I would call to confirm, the service guys would be there was a lot of confusion with each department. I was told to come in whenever but, then, when I would call to confirm, the service guys would be on lunch or just not available. I think clearer communication on that part would have made the experience even better. I was in and out in 5 minutes which was extremely appreciated. More
by Bre
August 28, 2023
Rick is awesome in the service center. He is always honest about what my car needs He is always honest about what my car needs More
by ed4tgyhuj
Employees Worked With
August 27, 2023
Everyone was so kind and helpful. As a woman without a lot of enthusiasm or experience with car buying, I worried that I would feel upsold or condescended to, but that fear couldn’t h As a woman without a lot of enthusiasm or experience with car buying, I worried that I would feel upsold or condescended to, but that fear couldn’t have been further from my experience at Bill Kay Nissan. I felt extremely respected, comfortable, and like I was given very honest service from everyone I encountered. Everyone at Bill Kay Nissan has tremendous integrity. More
by DIANA.PETERS18
Employees Worked With
Other Employees :
Randall Caldwell, Nikolay Filchev, Kelly Poppleton
August 24, 2023
Very friendly and not pushy for sales. Saved me a grand, which I'm thankful for Saved me a grand, which I'm thankful for More
by MADELEINE.CHRIS17
August 23, 2023
Carl was great! Tom, the service director was horrible to work with. Voiced my concerns about a serious safety issue with my car, after the service was complete and Tom, the service director was horrible to work with. Voiced my concerns about a serious safety issue with my car, after the service was complete and he did absolutely nothing about it but argue with me. This is not how you treat a loyal customer. More
by NSALEMI89
Employees Worked With
Carl Beckstrom
August 23, 2023
I don’t know which car this survey is for because I took 2 car in within a few days apart 2 car in within a few days apart More
by Pdma37
August 23, 2023
Lost confidence in the service department after work request, said work was completed but it wasn't. request, said work was completed but it wasn't. More
by GILBERT.HESSLAU
